Quality Assurance United States
Resume:
Contact
**** **** ****** **** ********* *A
Glen Allen VA 23060
*****.******@*****.***
www.linkedin.com/in/craig-little- quality-assurance
Skills
Accessibility Testing
Agile Development
Android Studio
Appium
Automated Testing
Confluence
Cucumber
Defect Reporting
Espresso Testing
IntelliJ IDEA
Java
JAWS Screenreader
JIRA
Manual Testing
qTest
Quality Assurance
Regression Testing
Selenium
SWIFT Messaging
UAT
UI Design
XML
Craig Little
Software Tester for Manual and Automated QA Glen Allen, Virginia, United States
Summary
I've been working in the field of Software Testing and Quality Assurance for the last ten years. In that capacity, I have performed both manual and automated testing on Android applications, websites, and server-side software apps both for functionality and accessibility.
Experience
Insight Global (Client: Bank of America)
Manual Tester
April 2024 – December 2024 (9 months) Richmond, Virginia, United States
•Regression tested interfaces with a financial transaction application in preparation for an operating system upgrade across several remote server instances.
•Initiated connections between financial institutions to enable messaging communication between them.
•Fulfilled access requests for several remote interfaces to financial transaction applications.
•Executed manual regression testing via both graphical and terminal interfaces for various security upgrades.
Apex Systems (Client: Elevance Health)
Manual/Automation Tester
March 2018 – November 2023 (5 years 9 months) Richmond, Virginia
•Tested websites across several browsers for functionality, accessibility, regression and user acceptance criteria resulting in a 60% improvement in customer feedback in 6 months.
•Consistently delivered high-quality software by conducting fortnightly testing in accordance with Agile principles and Scrum approaches over a 4-year project duration.
•Derived test acceptance criteria using Cucumber Given/When/Then structure and scripting approach
•Created and documented manual and automated test cases in Tricentis qTest software
•Collaborated with team to enhance Selenium automation framework, resulting in 45% increase in test coverage in 18 months.
Capital One
Automation Test Engineer
September 2015 – January 2018 (2 years 5 months) Wilmington, Delaware
•Tested Android mobile applications on physical devices for functionality, regression and user acceptance criteria tests.
•Systematically diagnosed and resolved hardware-software compatibility issues in Android mobile applications by analyzing device logs, testing across multiple physical devices with varying chipsets, screen resolutions, and OS versions (4.2.2 and later), and identifying performance bottlenecks related to hardware constraints.
•Achieved 88% automation of manual and regression tests, saving time and resources while improving overall testing suite in 2 years.
ICONMA (Client: Capital One)
Entry Level Software Test Engineer
March 2014 – September 2015 (1 year 7 months) Wilmington, Delaware
Tested Android mobile applications on emulators and physical devices for functionality, regression and user acceptance criteria tests.
•Contributed to automation frameworks across many different technologies including Calabash and Appium
•Automated functional testing scripts in Ruby and Java programming languages, increasing automated tests by 40% in 1 year.
Education
Stratford University
Bachelor of Science, Software Engineering · (2010 – 2013)
Work Authorization
Legal Permanent Resident of the United States (Green Card)
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