Service Advisor Office Manager
Resume:
DEBORAH SIEB
Conroe, Texas *****
********@*****.***
Career Objective
Seeking a position in the Administrative field with expertise in organizational structure, client relations and management skills.
Career Summary
Twenty-five years in Office Administration and eighteen years experience in the Automotive Industry as Service Advisor, Warranty Administrator and Dispatcher.
Knowledgeable in the use of various computer software and web-based applications including:
MS Word, Excel, Outlook
Access Data Base
CDK Data Base
Reynolds & Reynolds/UCS Database
Critical Skills
BOTTOM LINE PERFORMER with a solid goal to provide value and quality to clients.
METICULOUS person who understands the attention required for quality work and crucial documents, legally and administratively.
KEEN INTUITION towards improving customer relations, fostering an environment which facilitates teamwork and productivity, and focusing on the client’s needs.
PROFESSIONAL EXPERIENCE
Mac Haik/Victoria, TX 09/14/15- 10/19
Dispatcher
Dispatched and ensured flow of job assignments to technicians, booked, posted and closed repair orders/created purchase orders and coded repair orders to specific accounts.
Robbins Chevrolet 03/15– 07/15
Quick Lube Service Advisor
Pro-Energy Services 04/14 – 10/14
Office Manager
Managed and maintained complete office, initiated new office procedures, solidified all travel arrangements, assisted in the completion of office staff expense reports, office staff calendar, coordinated conference room availability and ensured all office equipment and meeting material was operating efficiently, ordered office supplies, as well as liaising with other groups, agencies and organizations.
Sieb-Williams Land Service 11/08 - 04/14
Oil & Gas Administrative Landman
Worked as a broker for various clients, leasing minerals in Wyoming, Colorado and California, West Virginia, Kentucky, Ohio and Michigan performing land work. Projects involved running cursory title, preparing leases, calculating mineral ownership, and maintaining all records of leasing and administrative work for land field office and for clients.
Cinco Energy Land Services 10/05 - 11/08
Administrative Petroleum Landman/Office Manager
Managed a staff of 25 individuals in California. Assisted field crews in title and leasing. Reviewed leases and title reports. Prepared payments to Lessors. Performed duties relative to the input of all land record information into land system software to set-up and maintain all oil and gas lease records and other land contracts. Served as consultant to clients regarding ongoing projects.
Ash Tisdelle/Tom Bush Regency Motors/Courtesy Motors 07/87 – 09/05 Dispatcher/Warranty Administrator/Service Advisor
Extensive experience in submitting, correcting and maintaining warranty claims; responsibilities included reconciling and collecting claims recorded on general ledger, also booking and closing repair orders. Dispatched and ensured flow of job assignments to technicians. Prepared repair orders for service customers.
Holistic Wellness Center
Office Manager
Organized and effectively managed the daily operations of a medical practice. Trained and supervised staff, managed patient and staff scheduling, oversaw collections and reimbursements and ensured an environment of caring that facilitated healing and well. Collaborated with physicians and other staff in ordering nutritional supplements and other required products, while consistently exceeded expectations.
Michigan Bell & South Central Bell
Over several years served as a Telephone Operator, Tape Librarian, Accounting Clerk, Telephone Installer/Repairman, Dispatcher, and Outside Plant Technician (Lineman).
Contact this candidate