Data Entry Call Center
Resume:
KENNISHA WHITFIELD
St. Louis, MO *****
*****************@*****.***
Professional Summary
utilize my strong communication and problem-solving skills to enhance customer satisfaction. Eager to contribute to the company’s success and advance within the organization by delivering exceptional service and continuously improving processes.
Willing to relocate: Anywhere
Work Experience
Call Center Agent
Caleres Inc.-St. Louis, MO
October 2024 to Present
I'm responsible for Identifying and resolving customer concerns, ensuring their satisfaction and exceeding expectations. Develop in-depth product knowledge and providing accurate information to customers. Assisting customers with order processing, shipment tracking, and returns or exchanges. Customer Service Repersentative
lend Nation-St. Louis, MO
January 2023 to December 2024
• Process loan application
• Answer calls
• Data entry
Sale Repersentative
Ox car care
January 2022 to December 2023
• Closing deals: Obtaining final agreement from the potential buyer
• identifying a customer's needs, pitching relevant products or services, and ensuring they have a positive experience from start to finish.
Food Service Aid
SODEXO @SSM HEATH -SAINT MARY HOSPITAL
• Review patients' dietary needs and assist in developing meal plans that meet them · Prepare food for residents'
• proficient in food handling, as well as the operation of kitchen equipment like dishwashers Education
Diploma
RIVERVIEW HIGHS SCHOOL - St. Louis, MO
Skills
• Accountability for myself and my team
• Making informed decisions regarding escalated situations
• Meticulous with documentation and handling sensitive information
• INBOUNT AND OUTBOUND CALLING
• Work effectively in a team setting
• Clear communication
• PROCESSING PAYMENTS
• Ability to multi-task, prioritize and manage -time Links
@SSM
Contact this candidate