Project Management Scrum Master

Kailash (Kay) Patel

Email: **************@*****.***

Phone: 210-***-****

Location: San Antonio, Texas

Summary

Results-driven professional transitioning into Human Resources with a background in project management, IT, and analytical roles. Known for excellent communication, organizational skills, and a strong foundation in HR practices, including employment law, acquired through graduate coursework. Possesses a bachelor’s in criminal justice and certifications in ITIL 4 and Scrum Master. Eager to use project management and analytical expertise to support HR processes, drive employee engagement, and ensure smooth operational workflows.

Education

St. Mary’s School of Law – San Antonio

Master of Jurisprudence in Employment and HR Law, Expected Graduation: 2026

Current classes enrolled in: Employment Law, Business Structures, Administrative Law, Legal writing

Texas State University, San Marcos

Bachelor of Science in Criminal Justice, GPA: 3.0

Relevant Skills

HR Knowledge: Understanding of Title VII of Civil Rights act, ADA, EEO laws, Religious discrimination, Retaliation, Evaluating employee performance DEI, talent acquisition, and HR best practices

Training: Curriculum development, training, mentoring, compliance, strategy, assessments, evaluations, documentation

Project Management: Experienced in leading cross-functional teams, planning, and tracking projects from initiation to closure.

Technical Proficiency: Skilled in MS Office, Smartsheet, UKG (Ultimate Kronos Group) best practices, Jira, Jama, PPM

Soft Skills: Effective communication, time management, problem-solving, team collaboration, mentoring and coaching.

Other skills: Attention to detail, Customer Service, Decision Making, Flexible, High Integrity, Quick Learner, Organized, Great Oral and Written communication, great team and individual work

Certifications

ITIL 4 Certified

Certified Scrum Master

Relevant Experience

IT Associate Project Manager

Bender Consulting May 2023 – June 2024

Managed projects focused on enhancing organizational processes and streamlining workflows, demonstrating transferable project management skills applicable to HR operations.

Collaborated with cross-functional teams to identify project goals, analyze risks, and develop recommendations.

Utilized Agile methodologies to manage resources and ensure project milestones were met within specified timelines.

Project Manager III

State of Texas Department of Agriculture Dec 2022 – Feb 2023

Led a project management team to coordinate internal resources for executing and delivering projects on time.

Developed clear project scopes and goals in alignment with stakeholder expectations, highlighting skills in planning and problem-solving beneficial for HR roles.

Conducted project performance analysis to ensure high standards and prompt issue resolution.

IT Business Analyst II

State of Texas Health and Human Services Feb 2021 – Nov 2022

Performed data analysis and trend identification, aiding in decision-making processes critically for improving operational efficiencies.

Developed and delivered presentations to internal teams, facilitating knowledge sharing and employee training, relevant for HR onboarding and training processes.

Additional Experience

Trainer

State of Texas Health and Human Services Sept 2016 – Feb 2021

Designed, delivered, and evaluated training programs to enhance employee performance and knowledge. Focused on creating engaging materials and facilitating sessions tailored to diverse audiences.

Mentoring and Coaching: Provided guidance to colleagues and teams, fostering professional growth and building competencies in areas like project management, business analysis, and IT systems.

Communication and Facilitation Skills: Leveraged strong interpersonal skills to convey complex concepts clearly and ensure participants understood key objectives.

Technical Proficiency in Training Tools

Texas Works Advisor II

State of Texas Health and Human Services Aug 2014 – Sep 2016

Supported casework analysis and client engagement, providing critical experience in managing confidential information and enhancing customer service skills essential for HR roles.

Professional Development

Coursework: Employment and HR Law, Conflict Resolution, HR Compliance, and Talent Acquisition

Recognition: Multiple merit raises for outstanding job performance and work ethic

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