Administrative Assistant Office Administrator

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Nadine E. Schiavo

*** ***** ****** • East Patchogue, New York 11772 • i, 516-***-**** • i. J *******@***.***

- UMMARY Motivated, detail-oriented professional who specializes in organizing and supporting senior-level executives and their department staff to ensure they operate efficiently. Acknowledged for diplomacy, confidentiality and timely problem resolution skills. Particular success in:

Office Reception Office Management

Microsoft Office Database Management

Correspondence Calendar Management

PROFESSIONAL EXPERIENCE

Unit Secretary/Administrative Assistant - Fresenius Kidney Care

Coram Dialysis Center

Office Administrator - Stony Brook Medicine, Labor Relations Department

Randstad Staffing, Hauppauge, NY

Independent Practice - Long Island, NY

Interior Designer

T.S.C. Restoration Management- Smithtown, NY

Office Administrator

S.C.O.P.E. - Smithtown, NY

Administrative Assistant

Peak Financial Management - Hauppauge, NY

•ssistant Broker

March 2015 - present

( 2014-2015)

I

(2008-Present) (1998-2008)

(1994-1998)

(1990-1994)

WORK HISTORY

+ Guided and supervised the assigned team as per the company rules and regulations. Trained and educated the staff regarding proper work completion and adherence to company standards. Supervised staff of three (3).

Monitored the timely performance of the employees in the workforce and motivated them to accomplish more and assigned duties/shifts to different employees as per their areas of expertise.

Maintained and documented work completed on a daily basis; ordered materials for job assignments, set budgets with subcontractors.

Accurately research, compile and process informational and financial data for precise business decision-making - sales/purchase orders, cash/credit transactions, inventories, appointment and program schedules, conference setups, customer records, general filing.

Developed and instituted work process improvements; provide highly efficient support to management Rapidly identify and rectify work challenges by being resourceful and inventive in initiating timely and effective solutions.

Maintain productive lines of communication with superiors and co-workers. Coordinate responsibilities well with exceptional time management skills.

•Proficiently multitask to meet optimum quality outcomes. Perform responsibilities well on an independent basis and as part of a team under fast paced, high-pressure, and sensitive conditions.

•Successfully perform customer service/sales activities in highly competitive markets; effectively communicate with internal and external clientele both in person and over the phone; travel to customers as necessary.

Provide executive support to Director of Labor Relations, and three Employee Labor Relations Managers; liaison between employees and upper level management. Office Management - order office supplies, answer phones, review incoming mail, input cases in database log, and maintain files.

' Compose Notice of Discipline in accordance with the collective bargaining agreement, compose and issue settlements when applicable.

Arrange, schedule Interrogations and Grievances.

t Maintain databases, spreadsheets and complex file system containing Disciplinary Investigations, Notices of Disciplines, Contract and Non-Contract Grievances.

· Sustain a positive professional working relationship with union officials of CSEA, UUP, PEF, NYSCOPA, Systems Administration

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Current responsibilities:

Executing administrative and secretarial assignments of confidential nature, relieving management of clerical, administrative and business detail as necessary. My capacity and responsibilities goes way beyond the scope of my titled position.

Sets up and maintains official department filing system, reviewing medical records, coordinating physicians, nurse practitioners schedules to meet the needs of our patients. Records management databases.

' Prepares memos, correspondence, agendas, minutes and policy explanations.

, Prepares and executes our Core Team Weekly Meetings to better educate staff on patients goals.

KRONOS with detail to staff PTO/Preceptor and Charge Differential hours and maintain KRONOS on a daily basis.

Labor Review and Overtime Reports with a weekly conference call for explanation of staff overtime/time management.

Collects, compiles and analyzes information required by manager(s). Assists in department reporting requirements and form completion. QAI meetings.

ScheduleWise program knowledge.

Performs standard administrative functions on a daily basis, SAP (entering invoices into program for vendor payment) screening phone calls, opening Mail and taking required action, scheduling appointments and maintaining the calendars, coordinating meetings (internal and external).

Completes expense reports.

Interfaces with various levels of management across organizations (not solely Fresenius Kidney Care clinics) and with external customers.

Serve as a point of contact for other departments such as IT, HR building maintenance and facilities etc.

Set up New Hires in reference to their employee charts, physicals, necessary medical records updates and maintain their ongoing education.

My responsibilities are varied and extensive, I feel I handle all projects and responsibilities with a willingness and enthusiasm, keeping in mind our Fresenius Mission: our behaviors clearly define not only who we are as a person but how we treat our patients, customers and partners. We need to work together as a team to strive for the best outcome. I believe when you accept a position at Fresenius Kidney Care you have a responsibility to carry this message and remember to treat our patients with the care they so deserve and to provide a hope.

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COMPUTER SKILLS

Education

Microsoft Windows, Word, Excel, PowerPoint, Outlook

Bachelor of Arts Degree in Business,1984/ Dowling College- Oakdale, NY

References Upon Request

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