Customer Service Lead Bartender
Resume:
Elizabeth Wilson
Personal job experiences
Stewartstown, PA 17363
***********@*****.***
I have been bartending and serving for ten years. Prior to that I worked at Rita's Italian ice and a hair salon when I was sixteen. I've always had and extremely strong work ethic from the first job utill my most recent. When starting out at my first restaurant job, I was quickly moved from server to bartender, then management. With over a decade of experience I am highly confident in my customer service skills. I've also worked at Warrner's Tavern for two years bartending and helping management with decision that were best for the job. While working at Warrner's I had two other jobs, working at a wedding venue being lead bartender. As well I babysat three girls aged 4, 8, and 10. I am a friendly, charismatic and a highly motivated individual.
I am a hard worker and have been called an asset by multiple owners, bosses, and fellow employees. I work well under pressure and move quickly and efficiently in a high volume work environment. I can adapt easily and enjoy meeting new people and building clientele; I've always had an ability to keep customers happy and coming back on my shifts. Experience with Micros, Aloha, and other systems. Authorized to work in the US for any employer
Work Experience
Team Leader
The Mop Ladies Cleaning Service, LLC - Dover, PA
November 2020 to Present
Carry supplies from house to house with a few people and clean the homes. I was hired as a lead as soon as my boss met me which she had never done before. Certain Clients request me to always come to their homes.
Dog Sitter
Multiple Families - About one year
January 2020 to Present
Fed,bathed, played, and watched the dogs.
Babbysitter
Multiple Families - Stewartstown, PA
October 2019 to Present
Watched three girls, about three times a week. Would watch other families kids as needed. Bartender, Catering, Lead Bartender
Pond View Wedding venue - Maryland
May 2019 to November 2020
for weddings (2019-2020)
Job Responsibilities: Setting up the bar area for weddings in a professional manner. Lead bartender that was responsible for training other employees according to company standards. Made sure that the bride groom and family were all happy and attend to in a timely fashion. When I was needed, I would also do off site bartending for other weddings owned by the same family. Other job duties included helping with catering for the events.
Bartender/ Server
Warrener's Tavern - Freeland, MD
2018 to 2020
Freeland, Maryland
Supervisor: Barb 410-***-****
Job Responsibilities: Keeping a professional and upbeat personality with customers while keeping them smiling and having a good time. Making and delivering cocktails, food, and beverages according to strict guidelines. Helping the supervisor with planning events and making them run smoothly according to his companies standards.
• Bartender/ Server (2018-2020)
Manager/Bartender
Bill Bateman's Sports Bar and Restaurant - New Freedom, PA 2010 to 2018
Owner: Dustin Auffarth 717-***-****
Job Responsibilities: Taking food and drink orders. Making drinks for bar patrons as well as service bar for the restaurant, stocking inventory, and cleaning of the bar and restaurant area. Supervising other employees making sure their duties were complete and up to company standards. Made sure money in the registers were correct and was trusted by the owner to deliver him the money. Training new bartenders and servers. Building relationships with clientele and providing overall customer service.
*During this time period I helped the owner at his other bar location, and with catering events. Rita's Italian Ice - Shrewsbury, PA
2009 to 2010
Job Responsibilities: Serving frozen treats to customers. Other responsibilities were cleaning the work area to the management's criteria. This was my first job dealing with the general public and I enjoyed it very much. It was a great starter job for a high school student learning to interact with costumers. Education
High school diploma in Business Administration
Harrisburg Area Community College York Campus
2010 to 2012
Dale High School - Fawn Grove, PA
2010
Skills
• Aloha POS
• Banquet Experience
• Host/Hostess
• Micros POS
• Pet Sitting
• POS
• Kitchen Management Experience
• Bartending
• Cleaning Experience
• Event Planning
• Pet Care
• Animal Care
• Serving Experience
• Catering
• Leadership
• Cash Handling
• Inventory Control
• Restaurant Management
• Sales
• Customer service
• Computer literacy
• Microsoft Office
• Cashiering
• Windows
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