United States Crew Member
Resume:
PROFESSIONAL SUMMARY
Capable bartender, passionate about serving customers well while
exceeding customer expectations and maintaining poise and a sense of humor in demanding environments. Friendly, open and committed to building a customer base by providing a positive service experience.
WORK HISTORY
United States Marine, 11/2019 - Current
United States Marine Corps, Miramar, San Diego
Crew Member, 11/2018 - 10/2019
AMC Theatres, Roseville, MN
Manager, 06/2014 - 08/2018
China Buffet, Pierre, SD
San Diego, CA 92103
**********@*****.***
SKILLS
EDUCATION
San Diego Mesa College
Gaslamp Bartending School - San
Diego
LANGUAGES
Chinese (Mandarin)
Native or Bilingual
NANCY LI
Improved overall unit performance with thorough after-action reviews and constructive feedback.
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Collaborated effectively with interdisciplinary teams to achieve desired outcomes in complex problem-solving scenarios.
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Optimized resource management by effectively tracking and allocating equipment, personnel, and supplies.
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• Worked concessions counter, ticket booth and other areas. Improved customer satisfaction by providing friendly and efficient service at the register.
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Cleaned and maintained all areas of restaurant to promote clean image.
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Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
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Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high- quality service delivery.
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Developed and maintained relationships with customers and suppliers through account development.
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Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
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• Basic Bartending
• Event bartending experience
• Customer Service
• Time Management
• Complex Problem-Solving
• Quick Decision Making
• Good Memory
• Clear Communication
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