Customer Service Front Office
Resume:
Shannon Gay
Orange City, Fl. *****
********.****@*****.***
A well organized individual, clean, neat and tidy. Eager to learn and grown with new abilities. Quick Learner. Smart, energetic and can be flexible. I can operate cash registers and credit/debit card machines. Well skilled on computers, importing data entries and exporting. Authorized to work in the US for any employer
Work Experience
Front Office Manager
Walk-In Medical Center - Orlando, FL
August 2021 to Present
• Front Desk Receptionist
• Nurse Asst.
• Schedule Patient Appointments
• Verify Patient Insurance Information
• Vaccine inventory/ ordering
• Restock and organize front office
• Organize Patient charts
• View and Recieve patient reports
• Upload Freezer/Refrigerator Temperatures for vaccines
• Update childrens vaccine records
• Upload, Print and scan documents
• Email receiving and sending
Cashier
Popeye's Restaurants - Clermont, FL
October 2019 to March 2023
1. Order taking
2. Food packing
3. Handling money(cash/card) transactions
4. Maintain cleaning environment
Cashier/Customer Service
Colonial Liquors - Orlando, FL
January 2021 to June 2021
• Clean Store
• Operate 10+ keys cash register
• Sell liquor products
• restock and organize store
Seed Sowe
Knox Nursery - Winter Garden, FL
October 2019 to May 2020
1. Labelling Trays
2. Hand picking and placing seeds
3. Operating machines
Premiere Debt Solutions
Customer Service - Orlando, FL
July 2014 to August 2016
Outbound call center. Telephone customer service. Collecting customer information and inputing correct information into computer database. Transferring ring calls. Burger King Cashier
Magic Burger - Winter Garden, FL
September 2013 to April 2014
Cahier
mcdonalds - Ocoee, FL
November 2010 to August 2013
Responsibilities
As a cashier, I learned to manage taking care of customer needs. Taking orders, collecting cash and returning correct change. Maintain a healthy work environment. Clean, and carry out trash from time to time. Great customer service skills.
Education
General educational development in Medical Front Office and Billing Florida Career College-Orlando - Orlando, FL
January 2021 to October 2021
High school or equivalent
West Orange High - Winter Garden, FL
2004 to 2008
Skills
• Customer Service (9 years)
• Cold Calling (3 years)
• Food Handling (10+ years)
• Food Preparation (6 years)
• Cash Handling (10+ years)
• Food Service (10+ years)
• Computer networking
• Sales (4 years)
• Medical office experience (3 years)
• Medical Terminology (3 years)
• EMR Systems (2 years)
• Insurance Verification (3 years)
• Medical Records (2 years)
• Medical Billing (2 years)
• Medical Scheduling (3 years)
• Call center management (2 years)
• Proofreading
• ICD-10 (2 years)
• Medical receptionist (3 years)
• Front desk (3 years)
• Computer skills
• Administrative experience (2 years)
• Office experience (5 years)
• Dental receptionist
• Live chat
• English
• Windows
• Typing
Languages
• English - Fluent
Certifications and Licenses
HIPAA
January 2021 to Present
Certified Medical Assistant
Food Handler Certification
Contact this candidate