Manual and Automation Software Engineer

Parameswari Chittoor

Phone: (M) +1-571-***-****

Email:*******************@*****.***

Sr. Test Automation Engineer

PROFESSIONAL SNAPSHOT

·I am an IT professional with 15+ years of experience in the software testing industry in Banking, Finance, Ecommerce and CMS domain projects.

·Customer focused and result driven QA Lead with professional expertise in designing Test strategy, Test Design, Test Execution and leading test effort for complex projects.

·Extensive work experience in Sanity testing, Functional testing, Integration testing, System testing, Regression testing, UI testing, End-to-end testing and User accepting testing.

·Expertise in functional testing AUT using Selenium, TestNG framework.

·Proficient in Manual and Automation testing of Web based applications.

·Expertise in all phases of Software Testing Life cycle(STLC), Software Development Life Cycle (SDLC), Bug Life Cycle and methods like Waterfall and Agile

·Extensively involved in regression testing during various phases of the application

·Strong knowledge in Core Java and OOP (Object oriented programming) concepts.

·Experienced in designing and implementation of Automation Frameworks including Data driven, POM and hybrid using Selenium WebDriver.

·Experience in functional testing using UiPath Robotic Process Automation tool.

·Proficient in testing with a complete QA life cycle including documentation, design, execution, defects logging and verification.

·Expertise in documenting the defects and retesting them and produce detailed bug reports using defect tracking tool JIRA.

·Good database testing experience with Databases LIKE Oracle and SQL Server

·Good experience in understanding complex Business requirements (BRD) and documenting the same as User Stories thus bridging the gap between Business Users and Developers.

·Extensive experience in maintaining requirements traceability and communicating changes to business groups, developers and testers.

·Worked extensively with the QA team to exchange knowledge about the existing functionalities in the application.

·Experience in managing the QA team by assigning tasks, setting priorities and monitoring progress.

·Strong leadership qualities and a passion for building high performing teams.

·Possess very good communication, analytical, fast learning approach, result-oriented attitude, multi-tasking, interpersonal, and leadership skills which are required in direct communication with Clients.

TECHNICAL SUMMARY

SKILLS

TOOLS

Operating Systems

UNIX and Windows

Programming Languages

C, C++ and Java

Testing Methodologies

Manual Testing, Automation Testing, Regression Testing, UI Testing and Acceptance Testing

RDBMS

Oracle and SQL Sever

Test Automation

Selenium WebDriver, TestNG, Page Object Model, Cucumber, QTP and Postman

RPA Tools

UiPath and BluePrism

CMS and DAM

AEM and Drupal

Other Tools & Technologies

Git, Jenkins, Maven, Eclipse, JIRA, Confluence, IBM Rational Clear Quest, HP Quality Center, Azure DevOps, WebSphere Commerce and Agile/Scrum

Methodologies

PROJECTS

CITI – INDIA QA Lead Dec 2023 – till Date

Roles and Responsibilities: -

Designed, executed and maintained Selenium WebDriver automated test cases for the programs Kindergarten to College, Grameen etc.

Developed and maintained automation frameworks using Selenium WebDriver to streamline regression testing.

Collaborated closely with developers and business analysts to ensure complete test coverage.

Played a key role in the verification of redesigned Citi mortgage pages.

Performed both UI and functionality changes verification throughout the application.

A single point of contact for the complete QA process includes planning, designing, execution and reporting the quality metrics.

Involved in preparing Test Plan, High level test scenarios and test cases.

Identified, documented and tracked defects in JIRA, ensuring timely resolution and verification.

Conducted user acceptability and regression tests on regular basis to guarantee the stability of the application before reach release

Verify test results after performing UAT testing and get the project implemented in production.

Environment: Selenium WebDriver, TestNG, Maven, Git and GitHub, Page Object Model, Agile, JIRA and Excel

BRIDGESTONE – INDIA Test Automation Lead Aug 2022 – Nov 2023

Roles and Responsibilities: -

Introduced automation testing process to the Resolv subscription platform.

Designed the test plan to implement the automation process.

Developed and implemented the automation testing through Selenium for all the workflows in the AUT.

Designed and maintained a scalable automation framework using Selenium WebDriver, TestNG and Maven to maintain robust test execution.

Conducted end-to-end regression testing to validate the existing and new features in the application.

Managed the automated test environment by reducing manual efforts and increasing repeatability of test scenarios.

Worked closely with developers, product managers, and business analysts to identify automation opportunities and improve test efficiency.

Provided training and mentorship to team members on automation best practices, fostering a culture of test automation adoption.

Contributed to a boost in team agility and project turnaround by actively participating in stand-up meetings and sprint retrospectives.

Actively participated in defect triage calls to prioritize the defects.

Environment: Selenium WebDriver, TestNG, Maven, Jenkins, Git and GitHub, Page Object Model, Agile and Azure DevOps

INFINITI – INDIA Test Automation Engineer May 2020 – Jul 2022

Roles and Responsibilities: -

Implemented the end-to-end testing using UiPath.

Evaluated the feasibility of testing of the project using Robotic Process Automation tool.

Provided mentorship and hands-on training to team members on UiPath development, debugging, and best practices.

Automated all the functionalities of the application using UiPath.

Optimized the robotic workflow by implementing modular and reusable automation components, improving maintainability and scalability.

Created detailed test reports and dashboards to track automation execution results and defect trends.

Actively participated in root cause analysis (RCA) of automation failures and provided solutions to improve script resilience.

User UiPath Orchestrator for deployment, monitoring and management of Uipath Robo automation activity.

Involved in code review for the team members.

Reduced the testing effort by 50% by automating the functionalities in the application.

Environment: UiPath, Excel, Git, Scrum and JIRA.

EDWARD JONES – INDIA Test Lead Jul 2019 - Jun 2020

Roles and Responsibilities: -

Led a 5-member QA team that requires meticulous testing of software with strict Industry standards.

Verified that hero banners correctly display titles, descriptions, and images (if applicable) on all screen sizes.

Ensured call-to-action (CTA) buttons linked to the correct internal/external pages.

Checked for responsiveness across devices (desktop, tablet, mobile).

Validated that selected tabs retained their active state upon interaction.

Ensured that dynamic content within each tab loaded properly without layout shifts.

Verified that charts and tables correctly render financial data, including real-time updates.

Participated in walkthrough and meetings to understand the requirements.

Managed a resource allocation strategy that optimized team performance.

Validated all the new components in Drupal used in the project discover phase.

Collaborated with software developers and prioritized defects based on severity and business needs.

Performed regression testing against all the sprints of the project.

Provided the management with test metrics and test reports.

Environment: Drupal, Excel, Scrum and JIRA.

Barnes and Nobel College Booksellers – INDIA QA Lead Sep 2018 - Jun 2019

Roles and Responsibilities: -

Worked with business analysts and subject matter experts to determine the best requirement specifications.

Conducted gap analysis to identify missing requirements and provided suggestions to improve test coverage.

Ensured that API specifications (Swagger) were well-documented and aligned with business needs.

As a test lead, designed the test strategy for APIs testing, managed test data and verified APIs through Postman/YARC.

Gathered test data from SQL server using SQL queries.

User SQL queries to perform database testing.

Ensured smooth integration testing between APIs and front-end applications or third-party services.

Validated API authentication and authorization using OAuth token-based mechanisms.

Provided support to the UAT team for sign off.

Managed the team and perform activities like team building, stakeholder management, communication management, documentation, retrospective discussions to avoid repeating issues, proactive approach to remediate upcoming issues etc.

Assisted in defect triage and root cause analysis, ensuring that defects were prioritized based on business impact.

Managed the team from pre-knowledge initiation phase to steady state phase.

Facilitated UAT sign-off discussions with stakeholders, ensuring the product met acceptance criteria.

Environment: Postman, SQL server, YARC, Scrum, JIRA and Confluence.

BCG – INDIA QA Lead/Business Analyst Jan 2016 - Aug 2018

Roles and Responsibilities: -

Act as a single point of contact and coordinator for both maintenance and enhancements tracks.

Involved in the test plan, test cases design, test data preparation, test execution and status reports.

Mentored QA resources for the new release requirements.

Created traceability matrix to keep track of requirements and test cases.

Understood the complex calculation functionalities involved in the application in all the different modules.

Implemented automation with Microsoft Excel using VBA

Verify test results after performing UAT/production testing and get the project implemented in production.

Conducted business workshops to drive requirements and prepare User Stories for development.

Explained the requirements to developer during the refinement sessions before the start of the sprint by following Agile methodology.

Verify test results after performing UAT/production testing and get the project implemented in production.

Environment: Microsoft Excel, VBA, Agile, JIRA and Confluence.

Harley Davidson – INDIA Senior Test Analyst Mar 2015 - Dec 2015

Roles and Responsibilities: -

Involved in Functional and Regression testing of Harley-Davidson’s Model Year 16 Motorcycles across several regions.

Designed and reviewed detailed test cases, covering UI validation, content accuracy, image verification, and functional workflows for different regions.

Ensured localization and regional compliance by validating region-specific features, languages, pricing, and regulatory content.

Conducted end-to-end functional testing of motorcycle-related features, including bike configurators, specifications and dealership locators.

Performed cross-browser testing to ensure a seamless user experience across desktops, tablets, and mobile devices.

Participated in daily stand-ups, sprint planning, and retrospective meetings to align testing efforts with Agile workflows.

Maintained detailed test case documentation for reusability in future model year releases.

Provided daily/weekly test execution reports, highlighting test coverage, defect trends, and potential risks.

Environment: Microsoft Excel, Agile and JIRA

Deutsche Bank - India Test Analyst Nov 2009 - Feb 2015

Roles and Responsibilities: -

Performed manual testing for all the new features in the releases.

Co-ordination with business and technical team for the execution of test cases and tracking the defects.

Prepared test setup for business users in UAT environment and supporting their test activities

Defects were tracked in the Quality Center.

Provided status updates on daily basis to the team lead.

Environment: Microsoft Excel, Waterfall model and QC

Bank of America – INDIA Tester Sep 2007 - Oct 2009

Roles and Responsibilities: -

Prepared test cases from Business requirement and Functional specification documents.

Involved in execution of the test cases and regression testing.

Raised defects in Rational Clear Quest.

Updated status to the QA lead.

Environment: Microsoft Excel, Waterfall model and QC

CERTIFICATIONS/RECOGNITIONS

·The Certified Tester Foundation Level in Software Testing-ISTQB.

·Introduction to Oracle 9i SQL.

·Selenium training through QURATE in Sapient.

·UiPath self training.

EDUCATION

Bachelor of Technology in Electronics Instrumentation and Control Systems Engineering from Sri Venkateswara University, India, 2006.

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