Customer Service Associate Degree

Amanda Allen

***** ** ******* ***. *********, Oregon 97015 971-***-**** ***************@*****.***

Objective

I am seeking a long-term career that allows me to build lasting customer relationships while continuously developing my skills. I am passionate about providing excellent customer service, understanding client needs, and delivering solutions that drive success. By honing my expertise in communication, negotiation, and problem-solving, I aim to create meaningful partnerships that contribute to both personal and professional growth.

Associate Degree Portland State University

Business Management

Associate Degree Portland State University

Art

Associate Degree Portland State University

Accounting

·Related coursework: Economics

Skills & Interests

My favorite past time is belonging to our local Elk’s lodge and doing volunteer work serving the community around me. Building relationships and accomplishing things with others makes me tick. I love to travel, hike and fish. My family is my passion, they are a constant driving inspiration to me helping me to always reach for bigger and brighter and to work daily on becoming a better person.

REAL ESTATE BROKER ELITE REALTY GROUP SEPTEMBER 2015-PRESENT

·Customer Service- This is summed up by understanding the personal needs and goals of clients and future clients, and by going above and beyond the practices of others in my field. By helping them explore their opportunities, very often this means thinking outside the box and helping others see options from differing angles.

·Transaction Coordination-Filling out paperwork in depth and walking my clients thru it. Setting up closing schedules and managing all of the different components to be sure the transaction is successful.

·Property Searches-Using several resources including several Multiple Listing Services online, reaching out to other professionals in my field as well as contacting and negotiating with homeowners who are selling on their own.

·Working As A Team Member- Being a part of an office means maintaining a specific level of respect and professionalism. Attending weekly meetings and answering my phone promptly are integral parts of this.

INSIDE SALES BAKERSFIELD PIPE AND SUPPLY MARCH 2019-FEBRUARY 2020

·Customer Service- This function was paramount in this role as I sold industrial pipe and valves to Machine Shops, Fabricators and Original Equipment Manufacturers. I enjoy getting to know my customers on a personal level and gaining knowledge of their multi-faceted facilities and operations so that I can recommend ways of helping them. This to me is more than answering a phone call or an email. As an Inside Sales person, I try to get in front of my customer whenever possible weather it be taking them to lunch or hand delivering a needed product. It is critical to build relationships with customers to be successful.

·Order Processing- When Purchase Orders come in I process them and place the orders insuring quality and availability of product as well as pricing and handling fees and timely delivery or pick up.

·Ongoing Education-There is always something to learn. Being humble and open to ongoing growth is paramount in this field. With a changing economic climate, the real estate market differs from day to day. Taking classes on a regular basis and seeking knowledge to better my skill set are crucial to the success of my career.

REAL ESTATE INTERN/BROKER SUMMA REALTY MAY 2014-SEPTEMBER

HEAD BARTENDER/FRONT HOUSE MANAGER HAWTHORNE LOBSTER HOUSE APRIL 2013-JAN 2016

LEAD SERVER/HEAD BARTENDER/MANAGER BRAZIL GRILL JANUARY 2003-MAY 2013

PROFESSIONAL RESTAURANT CONSULTANT HAYDEN GROUP JANUARY 2001-DECEMBER 2005

References

Krisstine Jacobsen (current Principal Broker) 503-***-****

Rodney Scott (owner Brazil Grill and owner Hawthorne Lobster House) 503-***-****

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