Customer Service Representative

Ramandeep Pandher

** ***** *****, ********, ******

T4X 1R9

Phone: 780-***-****, 780-929-737

************@*****.***

Career Goal

Seeking a position in your organization where my extensive experience will be further developed and utilized.

Highlights of Qualification

·Outstanding communication, Presentation and sales skills.

·Previous dynamic work experience in customer service and public relations.

·Strong ability in office procedures.

·Ability to achieve immediate and long term goals and meet operational deadlines.

·Taken initiatives and has the ability to prioritize using a strong work management.

·Able to work independently and as an integral part of a team.

·Has demonstrated an aptitude for being creative, organized, easily trained, having strong team player and problem solving skills during high pressure situations.

·Always honest, ethical and trustworthy in both professional and personal situations.

Education &Training

B.Tech in Computer Science Engineering- Punjab Technical University Jalandhar, Punjab, India

B.A. (Bachelor in Arts) - Punjab University Chandigarh, Punjab, India

Professional Skills and Experience

Baker

Give & Go Bakery Toronto Jan2011- Sep2011

•Took a range of tasks like packaging orders,working on line etc.

•Oversaw cleanliness and sanitation of work area and equipment.

•Independently managed inventory of supplies and ordered supplies when needed.

•Prepared icing, spread sprinkles, and creatively decorated baked goods with food safety standards

•Removed baked good from the oven and placed on cooling racks

Cashier

Mac Donalds Aug2013 - Sep2015

•Ensure all sales and service objectives were met

•Assisted in the development of new policies and procedures.

•Performed sales while accepting cash, credit card and automatic debit card transactions

•Maintain healthy environment in store.

• Participated in Customer Service Training.Customer Service and Retail Supervisor

Customer Service Representative

Tim Hortons Oct2015 - Aug2016

·Provided support to sales team, ensuring all sales and service objectives were met.

·Assisted in the development of new policies and procedures.

·Performed sales while accepting cash, credit card and automatic debit card transactions

·Promoted products while providing helpful and educating the customer on select items.

Shift Supervisor

A&W Sept2016 - Present

·Created new and repeat sales by providing product information.

·Assisted in the training of new customer service representative and associates.

·Follow company polices and procedure

·Strong sales ability and proficient PC skills

·Strong communication and technical skills

·Provide administration support to management and other Staff.

Languages:

·Ability to speak English, Punjabi, and Hindi.

References available upon request.

Contact this candidate