Quality Analyst Software

HEMALATHA MANIVASAGAM ***********.*********@*****.***

Software Quality Analyst +1-608-***-****

SUMMARY

Over 4 years of professional experience as software quality analyst in manual testing. Skilled at test planning, writing test case, test execution, defect reporting and defect tracking. Equipped with in-depth knowledge of all phases in software development and testing life cycle. Proven track record of delivering high-quality and fast paced software projects to support the business goals and customer needs. Excellent verbal and written communication skills and ability to interact with a diverse group of experts.

SKILLS

● Test Planning ● Test case writing ● Test Execution ● Defect Management ● SDLC ● STLC ● Waterfall and Agile Methodologies ● Time Management ● Communication ● Presentation ● JIRA ● SharePoint ● MS Office ● Windows

EDUCATION

Bachelor of Science in Computer Science from University of Madras (2000 to 2003)

EXPERIENCE

January 2022 – Till Date Quality Analyst Department of Health Services, State of Wisconsin

●Performed user acceptance testing for Medicare, Medicaid, and X-over claims for Medicaid Management Information System (MMIS); Claims, provider management and Long-Term Care (LTC) reports in Enterprise Data Warehouse & Data Analytics Reporting (EDW/DAR); Integration of Long-Term Care (LTC) encounters into MMIS project; Monthly Rate of Service (MROS) payment automation project in Interchange and OnBase; Provider Management project in Long-Term Care (LTC).

●Analyzed business requirements and system functional specifications documents to understand the system on both technical and business perspectives.

●Collaborated with the development team for requirement review discussions.

●Applied expert domain knowledge in user acceptance testing and identified significant defects on various applications (Interchange, OnBase, Forward health Portal etc.).

●Executed test cases for health care applications and tools to process data eligibility, claims validations and policy validations.

●Created Test cases for multiple tracks/modules and executed more than 300 test cases for each track.

●Conducted UAT/Black Box/End to End/Interface Testing to validate the dataflow in the applications.

●Applied Health Insurance Portability & Accountability Act (HIPAA) standards to protect customer data.

February 2021 – December 2021 Test Engineer Cantilever Healthcare Services Private Limited

●Performed manual and security testing for in-house web application to sort and process customer information.

●Participated in test planning meetings and assisted with writing test cases for functional testing and integration testing.

●Assisted in gathering & documenting business requirements and business process analysis.

●Reported, tracked, and closed the identified defects in JIRA.

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