Case Manager Site
Resume:
Oscar Gonzalez
Site Supervisor, Case Manager, Therapeutic Supervisor, Lead Teacher, Educator in Science
********@*****.***
To obtain employment and to make a positive impact in an educational setting.
Work Experience
Site Supervisor (ORR)
MVM inc.
McAllen Site
March 2023 to present.
Enforce program changes as specified by the Field Operations Manager/Program Manager and disseminate guidance to personnel. Ensure ongoing program-wide compliance with contract and company policies, procedures, and guidance, with applicable laws and regulations. Implements, monitors, and ensures the effectiveness of the company’s quality control plan and training programs. Escalates concerns and suggests improvement to the Site Manager. Conduct operational inspections of program activities, offices, vehicles, and equipment. Provides coaching, mentoring, and corrective action; escalates when needed to the Site Manager. Provides input on future staffing needs with the Site Manager. Identifies inappropriate employee behavior and or performance issues in collaboration with Site Managers and addresses them through corrective and or disciplinary action. Manages and communicates with on-site teams that consist of Office Administrators, Logistics Specialists, and Transportation Specialists. Ability to manage multiple projects simultaneously as well as provide required reports to Executive Management on a timely basis, while managing, verifying, and updating information in the company database system. Ensures that the program complies with quality control standards, training, and contractual requirements, but also meets or exceeds other standards as necessary. Ensures compliance with the company’s policies and procedures and ensures changes are communicated to the team as necessary. Supervises the corporate vehicle maintenance and program; ensures vehicles are cleaned, fueled, and ready for trips. Monitors Power BI (Work Orders, Time-In Transit, TS Hours Worked/OT, TSs Not Worked, etc.) and the effectiveness of IT systems and brings any changes and improvements to the IT Steering Committee for implementation.
Supervisor/Therapeutic Supervisor Lutheran Social Services (ORR)
June 2019 to January 2023
Ensure safety, security, and sanitation standards are maintained in all work areas. Coordinate and communicate with other Shift Supervisors and youth care workers on other units regarding resources and activities. Oversee youth care staff assigned to shift in the execution of their assigned duties and adherence to administrative and programmatic policies and procedures as directed by the Shelter Unit Manager or program leadership. Report performance concerns and/or problems to Shelter. Serve as a positive role model for UC and youth care workers by demonstrating professionalism and good judgment. Ensure proper medication is dispensed as prescribed and documented on night and weekend shifts. Ensure safety, security, and sanitation standards are maintained in all work areas.
CASE MANAGER (ORR)
Southwest Key Programs
June 2017 to June 2023
Conduct initial intake with client and family/guardian. Ensure the timely completion of all Intake paperwork, Assessments, and Individual Southwest Key Programs (SWK) policy. Ensure all daily documentation is completed and entered the SWK client database in a timely and efficient manner. Maintain physical and web-based client files. Establish and maintain therapeutic relationships with clients and families. Facilitate and/or co-facilitate group skills-based and work readiness/educational support groups. Provide crisis intervention for clients and their families as needed. Provide weekly home visits with clients and families. Ensure clients participate or are offered all components or services offered at the program. Work in partnership with referring facilities to coordinate the reentry plans prior to the release of the child. Develop a comprehensive array of community resources and partnerships such as schools, service providers, natural supports, and other community stakeholders who can be accessed for the client and family. Work with the Juvenile Probation department and its contracted facility providers to ensure a smooth transition process from the facility to the community.
JUVENILE JUSTICE TEACHER/SOUTHWEST KEY PROGRAMS
March 2016 to June 2017
An educator at a Juvenile Justice Alternative Education Program (JAE). I would teach all science areas in preparation for test assessments.
LEAD TEACHER (ORR)
Southwest Key Programs Casa Padre
August 2015 to March 2016
Educational lead. I supervised eight teachers, three teacher assistants, and two physical education coaches. I would train new teachers. I would facilitate reports that signify the results of individual work in the education department. I provide educational training to the education department. Organize educational field trips.
TEACHER (ORR)
Southwest Key Programs Casa Antigua April 2013 to August 2015
I taught all core subjects, including biology, social studies, math, language arts, and English-speaking language. I would teach these subjects to different grade leaves following the TEKS. All subjects were taught in the Spanish language.
MARKETER/THERAPY INK REHABILITATION
April 2012 to April 2013
I would market to local medical facilities about the therapy offered by Therapy Ink Rehabilitation. I would present it to doctors, nurses, and therapists. The goal was to increase business productivity. Focusing on new clients throughout the Lower Rio Grande Valley. The therapy offered consisted of speech therapy, occupational therapy, and physical therapy. I would present to doctors, nurses and therapist
MARKETER/EMBRACING CARE THERAPY
May 2009 to April 2012
I was a supervisor in charge of the marketing department and lead marketer. I would market to local medical facilities about the therapy offered by Embracing Care Therapy. I would present to doctors, nurses, and therapists. The goal was to increase business productivity. Focusing on new clients throughout the Lower Rio Grande Valley. The therapy offered consisted of speech therapy, occupational therapy, and physical therapy.
LAB ASSISTANT
THE UNIVERSITY OF TEXAS-PAN AMERICAN
January 2007 to January 2009
I would visit local agricultural fields in the Lower Rio Grande Valley and gather soil samples. I would then perform soil dilutions on different prepared agars. Responsibilities to isolate streptomycin.
Education
Masters in Secondary Education in Curriculum and Instruction Specialty Biology
The University of Texas Rio Grande Valley May 2008
Bachelor’s in Science in Biology
Texas Southern University May 2003
Certifications and Licenses
Nursing Assistant May 1990
Pharmaceutical Sales Certificate 2003
Pharmacy Technician May 2004
Science Teacher Mentor Award UTPA May 2006
SKILLS
case management, supervisor, instructor, curriculum building, classroom management, computers and office equipment
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