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Customer Service Patient Care

Location:
Portland, OR
Posted:
February 26, 2025

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Resume:

Sarah Bell

**** ** ******** ** #***

Portland, OR 97210

512-***-****

*****.*******.****@*****.***

PROFILE

Seeking employment allowing me to utilize my skills learned as a paramedic including excellent customer service, assessment, creative problem solving, and patient care. EXPERIENCE

In Home Medical Technician, Devoted Medical, Portland, OR four-county metro area, Dec 2022- Present

• Conducted physical exams and screenings in homes, escalating care as needed

• Educated insurance members on benefits and assisted finding primary care and specialists

• Gathered pertinent medical information and assisted in video visits with Nurse Practitioners Medical Services Specialist, Trusting Heart Blood Center, Beaverton, Oregon, Feb 22- November 22

• Authored educational material for companywide donor handouts.

• Checked in donors to ensure suitability for donation under federal guidelines.

• Monitored donor safety during platelet apheresis donation and managed donor adverse reactions. Mobile Health Paramedic, Supervisor, MetroWest Ambulance, Hillsboro, Oregon, Jan 19-Nov 21

• Contracted through a local hospital system to make home visits to recently discharged patients, including economically disadvantaged populations, with a high risk for readmission.

• Cared for patients with new diagnoses or chronic medical illness by explaining conditions and medications, teaching, assisting or training family members in caregiving, communicating with medical teams as necessary.

• Collaborated with doctors and nurses, administered medications in home, treated Covid-19 patients in various capacities.

Paramedic, Austin Radiological Association, Austin, Texas, Nov 15-June 18

• Worked under direct instruction of an Interventional Radiologist to provide conscious sedation to patients during sterile interventional procedures.

• Contacted patients with pre-arrival instructions for sedation, invasive procedures, complex radiological imaging tests, and pre-medication for known allergic reactions.

• Utilized patient history and individual needs to develop plans for oral or intravenous sedation and pain control for patients undergoing medical imaging.

• Demonstrated knowledge of MRI, CT, PET/CT, and nuclear radiation machines and tests

• Managed any medical emergencies on-site.

• Managed inventory and weekly ordering of medical supplies for clinic. Paramedic, Austin-Travis County EMS, Austin, Texas, Aug 06-June 15

• Responded to 911 EMS calls in a high volume urban and rural setting, serving over 1.1 million people.

• Delegated tasks to lower-credentialed providers on scene, including firefighters and BLS partners, during routing as well as mass casualty incidents.

• Worked with law enforcement on cases involving mental health emergencies and combative patients.

• Maintained knowledge of extensive standing protocols.

• Determined the appropriate medication and treatment to administer in high acuity situations. CERTIFICATIONS

ACLS (Advanced Cardiac Life Support)

PALS (Pediatric Advanced Life Support)

PHTLS (Prehospital Trauma Life Support)

CPR

NREMT-P

Oregon Paramedic License

EDUCATION

Associate’s of Applied Sciences, June 2006 Emergency Medical Services, EMS Professions Austin Community College Austin, Texas 1996-2006

University of Wisconsin Madison, Wisconsin 1994



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