General Manager Interior Design

Randy Savino

Kansas City, MO ***** • 619-***-**** • ***********@*****.***

Highly motivated professional with diverse experience in Interior Design, Project Management, and Home Remodeling. Demonstrated expertise in leadership, conflict resolution, time management, coaching, and mentoring. Goal-oriented with a strong focus on achieving complete customer satisfaction. Skills:

• Design & Management: Proficient in ADP/Icovia Room Planner, CSTAR charting and client development, STORIS Retail clientele system (CRM).

• Software Proficiency: Microsoft Office (Access, Excel, PowerPoint, Word), Apple iWork (Keynote, Numbers, Pages), Shopify, QuickBooks, Greenhouse.

• Operations & Sales: Experienced in purchasing and ordering, resource utilization, and delivering positive customer experiences to promote loyalty and repeat business.

• Leadership & Communication: Strong judgment, planning abilities, and interpersonal communication strengths.

Experience:

• General Manager

• Operation Manager

• Showroom Manager

• Interior Design Consultant

• Merchandiser

• Sales Leader

Work History.

• Showroom Manager 02/2024 - 01/2025 Wilson Lighting, Overland Park KS. Weekly schedules, Associate KIPs, Training and development, Coordinating monthly events. Coaching and counseling staff. Assisted Buyers with current trends and Visual Merchandising.

• Showroom Associate 07/2023- 02/2024 One-Stop Decorating. Shawnee KS. Scheduling product installs /Coordinating Designers in home schedules. / Customer service / Product knowledge of window treatments and wall coverings/ Custom design of window treatments. Assistant to designers.

• Designer / Sales 1/2023 to 6/2023 Victors Home & Upholstery. Kansas City, MO. Assisted clients with upholstery design projects. /Managed mid-century modern store. Managed clientele with quotes, orders, and follow-ups/ Merchandised and ticketed inventory. New store opening prep and planning.

• Store Manager 09/2022 to 12/2022. Parachute Home Store. Kansas City, MO. Managed inventory, cash control, and store procedures/ Reconciled daily sales transactions/Supervised and coached employees, enhancing customer satisfaction. Promoted team collaboration and efficiency / Approved payroll and managed hiring, training, and mentoring. Rotated merchandise and managed displays/ Assisted customers and resolved issues.

• General Manager, 11/2020 to 08/2022. Calico Design Shop – Overland Park, KS. Supervised and trained employees, managed schedules and promotions, maintained inventory and supplier contacts, controlled costs, monitored financial performance, initiated mentoring programs, cultivated client relationships, assisted in recruiting and training, and supervised merchandise displays.

• Operations/ Merchandiser 06/2020 to 11/ 2020. Discount Sales Outlet. Mission KS. Executed Point-of-Sale system, managed inventory, increased social media awareness, created planograms, updated store visuals, provided multifaceted services, handled confidential information, oversaw calendars, tracked inventory, maintained documentation, and used productivity tools.

• Showroom / Operations Manager, 12/2018 to 04/2020. Mitchell Gold + Bob Williams Home Furnishings. Leawood KS.

Showroom presentation Execute and maintain visual standards Review Purchase and Sales Orders Adhere to weekly and monthly payroll budgets Ordering supplies and adhering too provided budget Shipping and Receiving Community outreach.

• Assistant Store Manager, 10/2008 to 12/2017 Pottery Barn – San Diego, CA., 8/2017 to 12/ 2018 Pottery Barn, Kansas City, MO.

Provide clients with design services, special orders, courier deliveries, and in-home installations Effective communication and organizational skills. Certified Design Specialist Trainer. Assisted Design team with all projects to ensure support and solutions. Maintaining impeccable standards for visual presentations Floor plans. Coordinated and executed in-store special events and functions. Provided detailed reports nightly and weekly for the needs of business. . Executed employee reviews.

Education Some College (No Degree): Criminal Justice. National University - La Jolla, CA C.A.D.C. Certification: Addition Treatment, 05/2011 Mueller College, San Diego Mesa College GPA: 4.0 05/1996 R.O.P. Occupation Center - Santee, CA. Registered Recovery Worker, C.A. Completed professional development in Psychology. Continuing education in Psychology.

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