Heather Pistilli Lopez
*******@*****.***
Yucaipa, CA 92399
****************@*****.***
Professional Summary
A highly self motivated and proficient individual who has the confidence, rich experience and the required skills to serve sincerely as a office manager, have been self employed, . I know what it takes to run a company and I also know how to be an employee. Every position in any company is an important position *******@*****.*** is a better email for me . Willing to relocate to: San Bernardino, CA
Authorized to work in the US for any employer
Work Experience
Assistant Manager
DHL-Redlands, CA
September 2020 to Present
Airbandb house manager
Airbandb-Desert Hot Springs, CA
November 2018 to Present
I do it all check ins, cleaning the maintenance, book keeping in-house your bedding changed check out clean up . I also would greet the guests and help them with any questions or accommodation they may need or have.
FedEx Ground Package Handler
FedEx-Bloomington, CA
January 2020 to October 2021
Loader
FedEx Package Handler
FedEx Ground-Bloomington, CA
October 2020 to May 2021
Fast pace, work well with others, heavy lifting, time efficient, more of a laborious job . Loved the job very much. But I got covid and my hours were hard to find day care . Job is still available for me but I am in need of different hours .
FedEx Package Handler
FedEx Ground-Bloomington, CA
October 2019 to April 2021
Office manager
MDL Restoration Inc./ construction-Palm Springs, CA January 2012 to January 2016
I ran daily duties,crews,inventory, checked job sites, ordered supplies, payroll,billing, also did job site estimates. Worked with quick books, Microsoft Word, Excel.., and also have a little experience with Xactimate.
Supervisor/Team Leader
Sunshine janitorial service-Yucaipa, CA
1995 to 2015
Ran office, payroll, billing, daily supply,checked in inventory, answered phones made appointments for bids, also worked along side crew members, quick books,excel,and Microsoft Word. Daycare Provider
Big feet little hands family day care-Calimesa, CA January 2010 to April 2013
I owned a day care was the best ... I enjoy teaching and learning with children. I love to see growth through encouragement. Do to a divorce my home was sold and I was not able to continue . Owner
Bed Tech-San Bernardino, CA
2003 to 2006
Managed all features of business, including client service, sales, purchasing, accountings, employing and training, promotional venues, advertisement, and recruitment of new and returning clients
Stylist
Hot Locks-Redlands, CA
2001 to 2001
•• Performed hair style consultations to determine what was best for client
•• Maintained safety standards and cleanliness
•• Provided services to male and female clients such as shampooing, cutting, styling, coloring and highlighting as desired during consultations
•• Strived to develop new customers as well as continue proactive relationships Generated by Foxit PDF Creator © Foxit Software
http://www.foxitsoftware.com For evaluation only.
with returning clients
Stylist
Command Performance-San Bernardino, CA
1998 to 2001
Same as above
••
Education
license
California State Board of Barbering and Cosmetology - Yucaipa, CA 2008 to 2017
Certificate of Completion in Cosmetology
Riverside Community College - Riverside, CA
1997 to 1998
Yucaipa High School - Yucaipa, CA
1997
Skills
• Merchandising
• Receptionist (10+ years)
• Scheduling (10+ years)
• Payroll
• Leadership
• Construction Management
• Payroll
• English
• Cash handling
• Human resources
• Construction Estimating
• Customer Service (10+ years)
• Project coordination
• Fair Housing regulations
• Personal assistant experience
• Box truck
• Supervising experience
• English
• Microsoft Word (5 years)
• Conflict management
• Water Damage Restoration
• Marketing
• Bookkeeping
• MS Office (Less than 1 year)
• Handyman
• Time management
• Front desk
• Microsoft Excel (3 years)
• Excel (3 years)
• Windows
• Human Resources
• Property management
• Sales
• Multilingual
• Cash register
• Retail sales
• Restoration Industry Experience
• 7 (3 years)
• Customer service
• Front Office (10+ years)
• Distribution center
• Property Management
• Drywall
• Retail Sales (5 years)
• Driving
• Heavy lifting
• Mold Remediation
• Organizational Skills
• Landscape Maintenance
• Time Management (2 years)
• Water damage restoration
• Outlook (3 years)
• Merchandising
• Customer relationship management
• Office management
• Pricing
• Property leasing
• Accounts Receivable
• Delivery driver experience
• Accounts receivable
• accounting (2 years)
• Filing (5 years)
• Fire Restoration
• Hospitality
• Driving
• Warehouse experience
• Upselling
• Construction
• Hotel experience
• Hair Styling
• Cash Handling (10+ years)
• QuickBooks
• Data Entry (Less than 1 year)
• Sales (3 years)
• Commercial Cleaning
• Management
• Restoration
• Communication skills
• Budgeting
• Quickbooks (6 years)
• Customer support
• Group home
• Windows
Certifications and Licenses
Cosmetology License
CPR Certification
Cosmetology
Since 1998 Graduated from R.C.C
Forklift Certification
Non-CDL Class C
Driver's License
Barbering License
First Aid Certification
Assessments
Work style: Reliability — Proficient
December 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Work style: Reliability — Proficient
June 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient December 2022
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Administrative assistant/receptionist — Proficient September 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Delivery driver — Proficient
August 2022
Interpreting instructions or signs and solving problems Full results: Proficient
Sales skills — Proficient
December 2022
Influencing and negotiating with customers
Full results: Proficient
Work style: Reliability — Proficient
December 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Delivery driver — Proficient
December 2023
Interpreting instructions or signs and solving problems Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I have also owned and ran a very successful business in Loma Linda Ca called Bed Tech spray on bed liners and truck and suv accessories. Closed shop due to the car dealers closing in sb. Once I started to have children I opened a license day care 5 years of experience. Was not able to keep it running house had to sell. I have worked with quick books, excel,word and also xactimate. Office mngr/ receptionist. For 8 years. I have done almost everything i love to learn new things and am open for corrective critics.