Quality Management Engineer

Dedicated, result driven and well accomplished Supplier Quality Engineer and Quality Management Specialist with over 20 years of experience in leading quality initiatives within the electric vehicle energy, wind energy, and industrial manufacturing sectors. Recognized for driving significant improvements in supplier performance and product quality through strategic development and implementation of quality management systems. Adept in cross-functional team leadership, process improvement, and fostering collaborative environments encourage continuous improvement and accountability. Proven expertise in Six Sigma methodologies, supplier recovery, and compliance, combined with a history of successfully resolving high-stakes legal disputes and recovering significant costs. Eager to contribute experience and a firsthand approach to a forward-thinking organization.

üQMS Development & Implementation

üSupplier Performance Evaluation & Improvement

üGeometric Dimensioning & Tolerancing (GD&T)

üGage Repeatability and Reproducibility Analysis

üAudit Process Leadership

üPPAP (APQP Process)

üSupplier Relationship Management

üContinuous Process Improvement

üRoot Cause Analysis and Corrective Actions

üSix Sigma Methodologies (Black Belt)

üTechnical Training Program Development

üElectrostatic Discharge Initiatives

üQuality Control and Inspection Protocols

üCross-Functional Team Leadership

üLegal Dispute Resolution and Cost Recovery

PROFESSIONAL EXPERIENCE

WOOJIN IS AMERICAS - Light Rail Car Manufacturer - Santa Fe Springs, CA

Head of Quality Jan 2024 - Present

Developing the company quality assurance program and strategy, including ISO 9001/14001 implementation, training, and planning.

Supplier quality management and quality control activities for qualification, evaluation, auditing and managing performance metrics and reporting.

Oversee all the company’s quality activities and report monthly to top management on all quality objectives that are monitored and measured in the program plan.

Maintain the quality management system through internal and external auditing, corrective actions (8D method) and other continuous improvement projects.

Bring cross-function teams together to communicate, collaborate on risk management, address issues in production or services, resolve customer complaints and improve the overall quality management system.

Determine the necessary requirements to implement a full ESD control plan to address the potential of introducing defects into the installation process of PCB’s.

AMP / Ford Motors – ELECTRIC VEHICLE ENERGY MANAGEMENT SYSTEMS

Supplier Quality Engineer Mar 2023 - Dec. 2023

Achieve ISO 9001 certification for the company through the strategic development and implementation of a Quality Management System.

Lead an extensive internal and external audit process, ensuring strict compliance with quality and industry standards to meet our customer requirements.

Enhance quality control precision by mastering interpretation of complex technical documents, including blueprints, with specialized training in Geometric Dimensioning and Tolerancing (GD&T).

Cultivate and nurture productive relationships with key electrical sector suppliers, conducting Gage R&R analysis to guarantee component reliability, focusing on PCBs and batteries. Drive continuous process improvements and product quality enhancements by proactively addressing supplier-related issues and implementing critical development strategies.

PROTERRA POWERED INC. - City of Industry, CA

Supplier Quality Engineer Sept 2021 – February 2023

Lead comprehensive evaluations of suppliers, enhancing compliance with quality standards and agreement terms.

Initiated and managed a performance evaluation system for suppliers, markedly elevating quality benchmarks over time.

Foster collaboration among diverse team units to effectively resolve supplier-related non-conformities, ensuring efficient implementation of corrective measures.

Leverage expertise while developing and executed a stringent inspection protocol for incoming materials, diminishing the incidence of component defects in manufacturing.

Direct a company-wide Electrostatic Discharge (ESD) initiative, targeting and mitigating production anomalies, thereby significantly curtailing defect rates.

KOUSA INTERNATIONAL LLC – Los Angeles, CA

Director of Quality June 2008 - Aug 2021

Led a transformative quality enhancement strategy, perfectly aligned with organizational goals, driving a remarkable 36% improvement in product quality. Fostered a collaborative environment across various departments, creating a foundation of continuous improvement and heightened accountability.

Oversaw the integration of Key Performance Indicators (KPIs) for quality tracking and analysis, leading to more informed and effective decision-making processes.

Brainstormed the development and successful deployment of a Quality Management System (QMS), ensuring stringent adherence to industry standards and facilitating the acquisition of IFIA membership.

Utilized experience conducting a comprehensive of internal and external audits, significantly enhancing compliance levels and reducing instances of non-conformance through strategic foresight.

Directed a resolute team of seven quality professionals in crucial areas including document management, training programs, and maintenance of the quality system.

Emerged as a subject matter expert in two high-stakes legal disputes concerning quality shortcomings, instrumental in the recovery of $50 million in previously unpaid invoices.

CLIPPER WIND POWER LLC – Santa Barbara, CA

Lead Supplier Quality Engineer Mar 2005 - May 2008

Directed a team of 7 Quality Engineers across multiple vendor locations, streamlining production, quality assurance, and scheduling in tower fabrications.

Implemented a Quality Management System (QMS) along with a dedicated database, optimizing processes for Root Cause Analysis (RCA), Non-Conforming Materials (NCM's), and Corrective & Preventative Actions. Additionally, this implementation streamlined the management of the Bill of Materials (BOM) and enhanced the precision of Quality Inspection Records (QIRs).

Developed and implemented an incoming inspection strategy that significantly curtailed the rate of defective components in production lines.

ENRON WIND CORP / GE WIND ENERGY – Tehachapi, CA

Supplier Recovery Leader / Structural Welding Supervisor Jan 2000 - Feb 2005

Spearheaded cost recovery negotiations for quality deviations and contractual non-compliance, crafting detailed contract roadmaps, evaluating cost and budget impacts, and conducting thorough post-project claim assessments with a dynamic team.

Actively engaged in Six Sigma (Black Belt) projects, focusing on sourcing and value stream mapping, alongside other lean manufacturing initiatives.

Led the development of innovative maintenance and repair schedules for welding operations and established tailored welding procedures for various wind turbine models, accommodating different failure modes.

EDUCATION AND CREDENTIALS & PROFESSIONAL AFFILIATIONS

BACHELOR OF SCIENCE (BS) in Engineering

Southeastern Oklahoma State University, Durant, OK, USA

Technical Proficiencies: Quality Management System ISO 9001, Environmental Management System ISO 14001, Six Sigma, Smartsheet, Microsoft, Minitab, RCA, Value Stream Mapping & FMEA

Certified Welder & Inspector, American Welding Society

Level II with Marine & Bridge Endorsements, National Association of Corrosion Engineers

ISO 9001:2015 / 14001:2015 Certified Lead Auditor, International Standards Organization

Certified Six-Sigma Black Belt, GE University

ESD Control Plan ANSI S20 Certificate

JOSHUA BOLDRA

424-***-**** *********@*****.***

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