- Office Administration & Procedure Management - Student Enrollment

Asra Ranjbaran, MBA

E: ****.*********@*****.*** P: +1-604-***-**** LinkedIn URL Citizen of Canada SUMMARY

Dedicated professional with over 8 years of experience in client support, administration, and educational services. Generated $1.2M in revenue and exceeded targets by 15%. Skilled in office coordination, customer service, and data management using CRM tools and MS Office. Pursuing AWS Certified Cloud Practitioner (March 2025) to enhance technical capabilities.

KEY SKILLS

- Office Administration & Procedure Management

- Student Enrollment Support & Consulting

- Data Collection & Report Preparation

- CRM Software (Salesforce, Zoho CRM)

- MS Office (Excel, Word, PowerPoint)

- Canadian Education System Knowledge

PROFESSIONAL EXPERIENCE

Admission Manager

Eton College, Vancouver, CA 10/2024 – 02/2025

- Coordinated administrative procedures and supported student onboarding processes.

- Prepared performance reports and maintained accurate client databases.

- Provided front-line support, resolving inquiries and achieving top sales in December 2024. Sales Account Manager 01/2024 – 12/2024

Queen Toba Investment – Remote

- Managed client files, updated records, and handled scheduling priorities.

- Assisted clients with service inquiries and prepared monthly progress reports.

- Utilized CRM tools to ensure data accuracy and operational efficiency. Assistant Director of Admission 04/2021– 08/2023

CDI College & Vancouver Career College, Vancouver, CA

- Oversaw 100+ monthly enrollments, generating $1.2M revenue in nine months.

- Reviewed applications, coordinated services, and exceeded targets by 15%.

- Maintained filing systems and compiled quarterly reports for management. Account Manager– Financial Services 06/2015 – 12/2020 World Financial Group, Toronto, CA

- Supported clients with financial planning and document preparation.

- Managed incoming inquiries and maintained organized client records.

- Coordinated schedules and delivered presentations to enhance service delivery. Account Manager – Oil & Gas Department. 05/2014 -11/2014 ITOCHU Ltd., Tehran, IR

- Liaised between the managing director and energy companies accounts.

- Planned, documented, and followed up on client meetings, distributing minutes promptly.

- Collected updates to boost product owner engagement by 40% (June 2014 – Nov 2014) Business Consultant 10/2007– 02/2010

Pars Oil Co, Tehran, IR

- Monitored all market facts and rivals last updates.

- Created a reliable data source of trading products from 200 catalogues.

- Maintain list of all available upgrade options available for projects

- Manage great customer relationships built on trust and a history of excellent results. EDUCATION

MBA in Marketing

2010-2011

Mahan Business School

Bachelor of Science – Chemistry

2001 – 2006

Azad University – Tehran Branch

CERTIFICATES

AWS Cloud Practitioner

March 2025

Amazon Web Services (AWS)

Account Management & Salesforce Design

June 2024

West Virginia University

LLQP Licensing (Life Insurance & Segregated Funds), 2015 ADDITIONAL INFORMATION

- Proficient in email, scheduling, and spreadsheet software

- Strong understanding of Canadian education system from professional experience References available upon request

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