Veronica
Allen
Fort Worth, TX *****
*********@***.***
As a versatile educator, liaison, and advocate with more than 20 years of experience as a professional Career Counselor, I am seeking a position where I am able to utilize multiple strengths, exhibiting inspirational, supportive, and innovative abilities to motivate and enlist participation. Skills
Training/Talent Development
Team Building/Management
Accounts Payable
Accounts Receivable
Office Coordination
Customer Care/Retention
Microsoft Office Suite
Records Management
50 WPM
10 Key/9000
Experience
04/2010 - PRESENT
Texas Attorney General
Legal Clerk/Child Support Officer II
Child Support Modifications
Payment Calculation
Account Management
Scheduling/Confirming Court Appearances
Case Investigation
Arrears & Interest
Prepare/Process Dockets, Citations,
Warrants
Correspond with Law Enforcement
Gatekeeper
Informing Clients of Payment Options &
Payment Process
10/2011 - 04/2017
Fort Worth Independent School District
Head Start Educator/Certified Teacher
Designing & Implementing Curriculum
Lesson Planning
Event Planning
Scheduling/Conferencing
Director Duties
Continuing Education Requirements
Ensuring Safety & Wellbeing of Students
Grading, Testing & Evaluation of Student
Academics
04/2012 - 02/2014
Texas Workforce Solutions
Career Counselor/Planner
Specialized Workforce Planning
Coordinate Resources
Maintain Diverse Caseload
Monitor Eligibility & Activity
Employment Retention
Liaison for Institutions of Higher Learning
Create Positive Supportive Environment for
Veterans and Families
Program Toggling
HR Onboarding
04/2008 - 11/2012
NID Housing Counseling Agency
Housing Finance Administrator
Loss Mitigation
Home Loan Modification
HUD
Financial Coordinating for First Time
Buyers/Modifications
Advertising
Marketing
Maintaining Client Accounts
Corresponding with Mitigators, Lenders
Facilitated First Time Home Buyers
Program
07/2007 - 10/2008
Kaiser Permanente
Account Service Representative
Accounts Payable/Receivable
Account Management
Insurance Verification
Records Management
Training New Associates
Upselling
Claims Advisement
12/2000 - 06/2007
John Peter Smith Hospital
Registration Representative
Identifying Insurance Variances
Patient Benefit Education
Identifying Patient Information
Record/Insurance Comparison
Inputting Patient Records
Maintaining Electronic Medical Records
Education
05/1997
Bachelor of Science / Le Tourneau University
08/1995
Naval Regional Officer Management Support School