Professional Account Manager and Business Owner
Resume:
MICHAEL
SLEEM
PROFESSIONAL
SUMMARY
Results-driven professional with
extensive experience in customer
service, sales, and program
management roles.
Best known for integrity, strong work
ethic, and leadership excellence.
Adept at building relationships, driving
revenue growth, and delivering high-
quality solutions in fast-paced
environments.
CONTACT
PHONE:
ADDRESS:
54822 Amber Dr, Macomb, MI, 48042
EMAIL:
*********@*****.***
SKILLS
Strategic Sales & Negotiation
Program & Account Management
Business Development
Relationship Management
Cross-Functional Collaboration
WORK EXPERIENCE
Standex Engraving Mold-Tech
August 2015 –September 2023 (8 Years and 1 Month)
Global Key Account Manager – General Motors
(August 2021 – September 2023)
• Led global negotiations for over $30 million in General Motors program work, securing long-term contracts for 2022-2026 model year platforms across North America, Europe, and Asia.
• Strategically expanded business opportunities, ensuring alignment with General Motors’ evolving needs and increasing company revenue.
• Exceeded all corporate sales targets by 20% for FY22, achieving maximum yearly bonus incentives and contributing to the organization's financial success.
Sales Engineer North America - Ford Motors
(April 2020 – August 2021)
• Spearheaded business development efforts, securing $20+ million in sales investments for future Ford programs across 53 global facilities.
• Successfully procured program work for high-profile Ford platforms, including U767 Explorer, Aviator, U725 Bronco, CX430 Bronco Sport, CX482 Escape, P702 F-150, and P703 Ranger.
• Strengthened relationships with key stakeholders within Ford, enhancing collaboration and driving company growth. Program Manager North America - Ford Motors
(December 2017 – March 2021)
• Led program execution for Ford’s P375 Ranger, U625 Explorer, and P702 F-150, ensuring seamless production launches with a focus on quality, cost efficiency, and timely delivery.
• Monitored project performance, managed supplier
relationships, and resolved technical challenges to meet Ford’s high standards.
• Coordinated with engineering, manufacturing, and quality assurance teams to optimize product performance and customer satisfaction.
Sales Engineer North America – JOEM Accounts
(August 2015 – December 2017)
• Contributed to the successful $400,000 program win for the 2017 Honda CR-V, driving early success in a competitive market.
• Secured the 2018 Acura RDX program with an estimated global value of $850,000, demonstrating strong sales acumen and relationship-building skills.
• Worked closely with customers and internal teams to align project goals, technical specifications, and business strategies. SM Resolutions, LLC – Business Owner and Operator
(June 2020 – Present)
Experienced Independent Insurance Adjuster with a strong background in property and casualty claim management. For Calendar year 2024 closed and handled 650 claim losses. EDUCATION
Oakland University, Rochester, Michigan
B.A. Communication Management 2007 - 2011
Program Management Principles (PMP) 2020
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