Medical Records Front Desk

J

Julie McDonald

**** **** **** ******, ***** 76244

Phone: 817-***-****

E-mail: ************@*****.***

Objectives

Business professional since 1978. My vast experience demonstrates my ability to successfully meet all changes in the medical field. Confident, effective communicator with strong organization skills. A leader who earns the confidence of other professionals through the delivery of excellent service.

Education

American Institute of Business, graduated 1977, Associate’s Degree Medical/Business

Experience

Cook Children’s Health Care System - 801 7th Avenue Fort Worth

Documentation Compliance Auditor/Transcription Coordinator/Transcription Analyst

January 2010 – Present

Audits and analyzes the work processes, policies and procedures for regulatory compliance issues. Reviews, evaluates and monitors provider documentation for timeliness, consistency and completeness of required documentation elements according to the Joint Commission standards. Monitor the implementation of the appropriate changes to improve accuracy, effectiveness, and sufficiency. Communicates with documenting physicians, nurse practitioners and physician assistants to assure timely, accurate, consistent and complete documentation issues to the manager in compliance for administration and System Medical Records Committee.

Medquist/Lanier/Your Office Genie - Monrovia, California

Quality Assurance Editor

January 1990 to January 2010

Audited dictated transcription for accuracy and kept spreadsheets for errors, transcribed hospital records when needed. Helped with yearly assessments of the employees.

Arlington Medical Association/Dr. Ignacio Nunez– Arlington, Texas

Office Manager/Insurance/Workman’s Comp

February 1985 to December 1989

Managed 3 OB/GYN physicians and 3 Family Practice Physicians and approximately 12 staff members. Did interviews, hiring, yearly assessments. Kept financial records for the clinic. I did all insurance verification work, counseling and handled all the workman’s compensation.

Yankton Family Associates – Yankton, South Dakota

Office Supervisor

1980 to 1984

Supervised front desk personnel, answered phones, check patients in and out, ordered office supplies.

Drs. Mark, Hirsch, Mark and Paulson – Des Moines, Iowa

Front Desk Receptionist

1977 to 1980

Made appointments, answered the phone, check patients in and out, accounting for records.

Skills

Medical records, Epic, MediTech, Excel, Word, Kronos, Valco, Escription, Athena, and Vocera

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