Customer Service Crew Member

Rachel Holtsoi P/O Box **** Grand Canyon, AZ ***** 928-***-**** *************@*****.***

Objective: To gain the opportunity of experience and knowledge, so I can further my skills as well as enhance a success driven environment.

EXPERIENCE:

Delware North

Night Porter August 2024-November2024

Responsible for the daily/weekly cleaning duties of the property. Ensured the cleaning supplies are bring replenished daily. Removed garbage/rubbish from production areas and dispose of them in proper containers. Skill used housekeeping, time management, and attention to detail.

Wendy’s

Crew Member May 2024-August 2024

Responsible for the fryer station. Keep the area clean and restock. To make sure I give out fresh and hot food. To help other crew members as much as possible.

Xanterra South Rim L.L.C. Housekeeper July 2021-May 20024

Responsible for maintaining guest rooms and public area, and ensuring high standards of cleanliness and hygiene. Expected to provide excellent customer service to guests and work collaboratively with the team to achieve goals. The company is committed to promoting sustainable tourism and supporting local communities.

Double Tree by Hilton Housekeeper June 2023-July 2023

Cleaned and disinfected restroom and bedroom. Move equipment and furniture. Performed a range of housekeeping duties including waste removal, dusting, and cleaning of fixtures and surfaces.

Pride Staff Housekeeper March 2021-May 2021

Assist Supervisor in meeting deadlines, inventory management, and ensuring top quality service to VIP guests. Cleaned and Disinfected restroom, and bedrooms. Maintained professional relationship with maintains and guests.

Amazon GYR1 Picker January 2021-February 2021

Scanned items into bins for customer order. Package items to proceed to shipping. Count items to correct employee errors and amp. Packer skills used fast paced.

UPS Picker/packer October 2020-December 2020

Kept storage area organized, clean, and secure to full protect company assets. Load and unload trucks, run area belts for package to be shipped.

Chewy Picker Operator September 2020-October 2020

Driving around the warehouse on a tugger cart to pick up orders that are on the order list. Scanning items and sorted them to the correct bins to be ready for package.

Insight Global Hospital Housekeeper August 2020-September 2020

Responsible for maintaining a sanitary environment, cleaning, and sterilizing all area in the hospital. Disinfecting room organizing and customer service with patients. Up keep and cleaning of the laboratory, lobby, offices, and emergence rooms after the patients left.

Xanterra South Rim L.L.C Inspector April 2017-July 2020

Established and maintained clean and comfortable “home" environment. Got nominated for Employee of the Month November 2018. Inspect and grade work performance of associates to ensure standards are being met. Evaluated, praise, and discipline housekeeping employees when necessary.

EDUCATION

Window Rock High School P/O box 599 Navajo Route 12 Fort Defiance, AZ 86504 Graduated May 2003 G.R.A. 2.11

SKILLS

Cleaning and sanitizing Time management Fluent English and writing Team player with excellent interpersonal and customer skills Restocking skills Safety and compliance Communication

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