Human Resources Practice Management

JODY K. MEZA

801-***-**** - Vernal, Utah

Dynamic Management Professional with extensive experience building and managing multi-site administrative operations. Recognized success in developing systems, processes and methodologies to upgrade practice operations, increase revenue and enhance profit performances. Strong planning, organization development and general management qualifications.

COMPETENCIES

Practice Management and Business Administration

Internal and external consultant to both single practice and operations, expertise in operations management, administration, finance, accounting, excel and Quickbooks, human resources, regulatory affairs and insurance administration.

Prepared regulatory manuals and led internal office training to ensure compliance with all local, state and federal safety requirements.

Designed and implemented administrative programs to reduce redundancy, streamline processes and improve daily operations.

Created innovative practice management models and methodologies to strengthen quality of care.

Proficient in functions within the GCBD Certification Programs following the intake process provided by IGPM.

Determine/notating areas of deficiency in applications to forward as complete or return to applicant.

Personnel Management & Leadership

Excellent qualification in the selection and supervision of up to 20 professionals and support staff. Skilled in staff training, development and performance management. Extensive experience in benefit administration, compensation structuring, training and development, employee communications and workforce diversity.

Implemented training and incentive programs that delivered measurable improvements in employee morale and satisfaction.

Coordinated the activities associated with interviewing, pre-registering, and registering patients.

Verified eligibility and processed green cards for immigration purposes.

Assist employees in completing eQIP, fingerprinting appointments, and other documents to work at the IRS.

Human Resources

Demonstrate proper management by distributing, communicating and improving compensation and benefit packages, time off, and insurance with a strategic approach to nurturing and supporting employees and ensuring a positive workplace environment.

Accomplished in establishing policies and procedures, regarding recruitment, vetting, selecting, hiring, onboarding, training, promoting, paying and firing employees and independent contractors.

Maintain personnel records, wage and salary administration, employee grievances.

Orientation and administration for all employee benefits and annual staff reviews.

Instrumental in physician recruitment in coordination with hospital administration, including income guarantee.

CAREER PROGRESSION

October 2023 – October 2024 Precise Systems Inc Analyst

April 2023 – October 2023 Internal Revenue Service Clerk

July 2022 – April 2023 Trigent Solutions, Inc. HR Coordinator

October 2021 - July 2022 Retired

October 1999 – October 2021 Alpine Medical Group, LLC Practice Administrator

CERTIFICATIONS & VOLUNTEER SERVICE

Continuing Professional Education & Seminars- Practice Management, Supervision and Leadership, Prioritizing Daily Tasks, Patient Centered Care.

Covenant House – Assisted homeless teens to get a high school diploma. Juvenile Court System – Mentored and encouraged young women on ways to make positive changes in their lives.

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