Technical Project Software Development

631-***-**** *******@*****.*** Commack, NY www.linkedin.com/in/aminrahim

VISIONARY LEADER TRANSFORMING ORGANIZATIONS THROUGH TECHNOLOGY INNOVATION

Highly accomplished Senior Technical Project Manager with over 15 years of experience leading complex, cross-functional technology initiatives. Proven expertise in driving large-scale software development, cloud migrations, and infrastructure projects, delivering exceptional results within budget and on schedule. Adept at leveraging Agile and Waterfall methodologies, implementing DevSecOps practices, and managing diverse stakeholder relationships. Extensive experience with cloud platforms (AWS, Azure), database systems (Oracle, MongoDB, SQL Server), and security frameworks (ISO 27001, NIST). Demonstrated ability to increase team productivity, reduce operational costs, and drive significant revenue growth through strategic technology implementations.

CORE COMPETENCIES

Program Management: Cross-functional leadership, program governance, portfolio management, risk management, schedule management

Change Management: Process optimization, resource allocation, business impact solutions, opportunity identification

Stakeholder Communication: Executive-level communication, decision-making governance, cross-team collaboration

Technical Expertise: Technical requirement analysis, trade-off discussions, product development oversight

Diversity, Equity, Inclusion (DEI): Advocating DEI in tech projects and fostering team inclusivity

Agile & Waterfall: Project management methodologies, driving agile transformations, sprint planning, waterfall execution

Resource Stewardship: Machine resource optimization, people resource deployment, decision prioritization

Risk Mitigation: Dependency exposure, proactive problem-solving, governance-driven risk reduction

ACHIEVEMENTS

As VP of Program Management at SPHERE reporting to the CEO, Established and maintained a robust Program Management Office (PMO), overseeing multiple large and complex projects tied to strategic goals, resulting in a 30% increase in project success rates. Enhanced the products capabilities and ecosystem by integrating with Technology Partners (CyberArk, Confluence, Okta), major Databases (Oracle, MongoDB, Sql Server, MySql etc.) and LDAP increasing sales by 15%.

As Director Program Manager at Micro Merchant Systems, reporting to the President/CEO, spearheaded the transformation of on-premise application to cloud native application. Improved team productivity by 400% employing Agile methodologies, DevOps and Test Automation. Attained releases with zero defects in 12 months while doubling sales by 100% in 4 years. Managed integrations of several large Hospitals and facilities. Integrated with EMR systems and claims adjudication generating yearly in excess of $10 million.

As Director of IT reporting to CEO, leveraged engineering and technical skills to lead and managed IT operations, engineering, and product development, delivering a $6 million eligibility and claims system ahead of schedule and under budget. Attained 1100% increase in auto adjudication rates resulting in savings of over $2 million in lost and fraudulent claims adjudication.

CERTIFICATIONS

PMP Certified (Member, PMI) C CISO certification Architecting Solutions on AWS

PROFESSIONAL EXPERIENCE

Zafars Inc., New York 2023 - present

Freelance Technology and Management Consultant

•Developed technology transformation plans and product roadmaps for financial and real estate companies.

•Created custom automation workflows and cybersecurity policies based on ISO 27001 and NIST frameworks.

SPHERE Technology Solutions, Newark, NJ 2023 – 2023

Vice President of Program Management / Sr. Project Manager

Reported to Founder/ CEO.

SPHERE is a VC backed startup. Hired to bring improvements to engineering team productivity, craft technology transformation, deliver programs on time, improve customer service with the aim to increase customer service feedback by 25%.

Established and managed a robust PMO, improving project success rates by 30% and stakeholder satisfaction by 40%.

Ensure projects are delivered on schedule, within scope, and budget.

Develop and manage project plans, scope, and budgets.

Oversee team coordination, backlog grooming, and sprint planning.

Mentored a team of 5 project managers, providing guidance and professional development. Identified and mitigated potential risks, developing effective strategies that reduced project delays by 15% and kept budgets on track.

Organized and mentored multiple scrum teams, leading to a 30% increase in development efficiency and a 50% reduction in missed requirements.

Created cross-departmental initiatives to establish workflows and SLAs, enhancing operational efficiency and transparency.

Drive the technical roadmap for software projects, ensuring alignment with SPHERE’s strategic initiatives.

Micro Merchant Systems, Inc. Syosset, NY 2017 – 2023

Director of Program Management

Report to President/Chairman

Recruited to bring about transformation change to the product development and engineering teams to achieve a zero-defect product release, increase development and time to market velocity and contribute to revenue growth of 15% per year.

•Successfully managed project manager teams for new implementations, change orders and production support of all project’s technical implementation projects.

•Doubled the size of the company in revenue in 5 years.

•Created KPI to measure on time project delivery, defect reduction, reduction of product delivery cycles, meeting targeted milestones to measure productivity.

•Act as the primary liaison between technical teams, business stakeholders, and leadership.

•Provide regular project updates, status reports, and risk assessments.

•Gather feedback from stakeholders to ensure project goals are met.

•Implemented Azure DevSecOps with CI/CD pipelines, increasing throughput by 30% and reducing error rates by 25%.

•Improved team productivity by 400% through Agile methodologies, DevOps, and test automation, achieving zero-defect releases in six months.

•Directed the development and execution of 17 product lines with over 50 projects, integrating pharmacy systems with claims adjudication, POS, Mobile Appls, API Gateways, EDI processes and hospital EMR systems, generating over $10 million annually.

•Develop and implement process improvement strategies to ensure consistency.

•Monitor application performance, quality control, and compliance with project requirements.

•Identify opportunities to streamline project execution and reduce risks.

AFTRA H & R – New York, NY 2012 – 2016

Director of IT

Report to CEO

Hired to re-engineer the technology stack, implement a new Billing, Elibiligy and Claims enterprise system, reduce operational costs, make build vs buy decisions, vendor management, network and infrastructure management and meet security compliance and reduce headcount by 30%.

•Led the implementation of a $6 million eligibility and claims system, delivering it ahead of schedule and under budget.

•Achieved an 1100% increase in auto-adjudication rates, saving over $2 million in fraudulent claims and employee reductions

•Reduced IT capital costs by 50% through 95% virtualization and cloud architecture adoption.

•Improved system uptime to 99.99% by implementing disaster recovery and data mirroring.

•Enhanced security through two-factor authentication, data obfuscation, TLS encryption, and regular HIPAA audits and penetration tests.

•Achieved over 50% reduction in IT capital costs in three years by attaining 95% virtualization and utilizing Cloud architecture

•Identify, analyze, and mitigate project risks and issues proactively.

•Work with teams to resolve roadblocks and dependencies.

•Ensure documentation and lessons learned are captured for future improvements.

•Developed a technology roadmap that reduced system downtime by 40% and increased user satisfaction by 50%.

•Adapted best practices related to ITIL and data governance policies and standards in setting SLA’s, Help Desk and Technical Support, Hardware life cycles, Disaster Recovery, DB management and Development efforts.

•Initiated regular HIPAA related audits and penetration tests to identify and fix security gaps.

Mindshift Technologies NY TECHNICAL SENIOR PROJECT MANAGER/DIGITAL CONSULTANT

Fidelity Investment NY SR. DEVELOPMENT DMANAGER/LEAD ARCHITECT

EDUCATION

Master of Science (Financial Engineering); NYU-Poly, New York; Major: Capital Markets.

Master of Science (Computer Science); New York Institute of Technology, New York; Major: Software.

Bachelor of Engineering (Mechanical Engineering); NED University (Pakistan); Major: Engineering Design.

Bachelor of Business Administration; University of Karachi (Pakistan); Business Administration and Accounting.

TECHNICAL EXPERTISE

Cloud Computing: AWS (Architecting Solutions), Azure, SaaS Solutions

Databases: Oracle, MongoDB, SQL Server, MySQL Security: C CISO, ISO 27001, NIST, HIPAA, TLS, Two-Factor Authentication, Penetration Testing, Data Obfuscation, DevSecOps

Methodologies: Agile (Scrum, Kanban), Waterfall, TDD, ITIL

DevOps/DevSecOps: CI/CD Pipelines, Azure DevSecOps

Project Management Tools: JIRA, Confluence, Microsoft Project, Visio

Data Exchange/Transfer: EDI, ETL Reporting/Tools/CMS: Microsoft Office Suite, Crystal Reports, SSRS, SharePoint, Sitefinity

Programming/Integration: Experience integrating with EMR systems, Claims Adjudication Systems, POS, Mobile apps, eCommerce, CyberArk, Confluence, Okta, LDAP, Twilio, SignalR.

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