Customer Success Supply Chain

James E. Jefferies *************@*****.*** • 805-***-****

LinkedIn • Austin, TX 78738

Executive Leader Product, Technology, Innovation & Customer Success Growth-driven entrepreneur with extensive experience building multimillion-dollar companies, developing cutting-edge products, and driving IoT innovation and digital transformation.

Proven success developing go-to-market strategies, revenue growth initiatives, and global supply chain optimizations that maximize profitability and customer value. Adept at leveraging AI, IoT, cloud technologies, and data analytics to create innovative products, improve user experiences, and enhance business intelligence. Strong background in strategic partnerships, M&A, and intellectual property management, including securing multi-million-dollar deals and patent sales. Forward-thinking leader with a strategic vision for leading and training global teams across engineering, sales, and customer success to secure operational excellence. Strong communication, interpersonal, and problem-solving skills; committed to building robust relationships with key stakeholders, senior executives, and clients to drive long-term business success. Areas of Expertise

• Strategic Leadership

• Product Development

• Technology & Innovation

• Customer Success & Retention

• Digital Transformation

• Business Growth & Scalability

• Go-To-Market Strategy

• Team Leadership & Development

• Sales Strategy Development

• Strategic Partnerships & Alliances

• Data-Driven Decision Making

• Organizational Development

Career Experience

Consulting Projects: Oct 2022 – Present

• Indosat (Indonesia – Telecom): Led IoT integration initiatives.

• Axiata (Malaysia – Telecom): Developed a strategic plan to establish an IoT team. Personal Endeavors:

• Managed the application process for my wife’s Green Card (approved July 2023). Coordinated our relocation back to the U.S. Mobilogix Inc., Irvine, CA May 2011 – Oct 2022

Founder / Chairman & President Asia-Pacific (APAC) Founded and scaled the company, securing 30+ clients by delivering innovative IoT solutions. Assembled an 18-member software team in Hyderabad, India, focused on cloud platform development and mobile applications. Developed a $1.2M R&D center in Shenzhen, China, with 38 employees, driving technical innovation and project development. Designed and implemented country-specific sales strategies and marketing materials, ensuring market alignment and business growth. Launched a Hong Kong office and built a 7-member team, including a financial controller and supply chain specialists.

• Grew revenue to $42M and led the company to a strategic sale, achieving milestones in IoT innovation and high-impact partnerships.

• Established and led sales teams in Thailand, Indonesia, and India, overseeing hiring, training, and in-country sales strategy development.

• Built a 33-member engineering team in Shenzhen, China, specializing in hardware and embedded software development.

• Expanded APAC sales to $4M within 18 months and strengthened the global supply chain in Hong Kong to accelerate revenue growth.

• Negotiated and closed a $10M patent sale and secured a strategic design manufacturing agreement with Enterprise Holdings. Major Customers: Enterprise Holdings (EHI), AB-InBev, Bird Scooter Rental, DeWalt, Google, Verizon, Super73, BrainCorp, Vogo, MAuto, Paxafe, CloudLeaf, Track’n Me, ParkourSC and Agnex

Additional Experience

Founder / President / CEO Satronics Inc., Ventura, CA Education

BS Engineering University of Houston

Patents

Granted:

• U.S. Patent No. 9,710,975 – Rental/Carshare Vehicle Access System

• U.S. Patent No. 5,898,391 – Vehicle Tracking System

• U.S. Patent No. 5,249,326 – Apparatus & Method for Washing Building Surfaces

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