Customer Service Front Desk

Jean M Kelson

**** * ****** ***

Sioux City, IA *1103

(cell) 712-***-****

**********@*****.***

Accomplishments

Provided content for Advertorial supplements for the Sioux City Journal for 30 years.

Skills acquired from my various positions at the Journal:

Advertorial writing

Scheduling ads

Submitting copy for ads to be designed

Posting on social media {digital media marketing)

Working with clients

Interviewing

News writing and reporting

Editing, spelling and grammar

Ad layout

Digital Photography

Programs I’ve worked in:

Phoenix (for finance and ad scheduling purposes)

Affinity Express (program for designing and editing ads)

Blox Digital (TownNews CRM)

MS Word and Excel

Computer layout programs (InDesign, Quark Xpress)

Photoshop

Work History

Sioux City Journal

Advertising Sales Assistant October 2023 till Feb. 3, 2025

Advertorial Writer October 1994 till October 2023

Responsible for content generation of advertorial pieces for large regional newspaper covering a wide variety of topics and interests.

This includes content, articles, editorial services and layout for the Siouxland Homes Real Estate Guide that was a part of the Sioux City Journal content (up until 2023).

Currently functioning as the Advertising Sales Assistant.

Providing administrative support, layout, ad content collection and follow-up.

Other positions/titles/duties

Classified Advertising Executive

Customer Service Front Desk Receptionist (Supporting Circulation Activities)

Digital Marketing Specialist

Finance Clerk

Advertorial writing duties on as needed basis

Real Estate Assistant for Siouxland Homes and other real estate related special sections

Past Duties:

Create advertising pieces in support of local businesses, both ROP and tabs

Create marketing and sponsorship ads

Write advertorial content for HOME magazines and Siouxland Life

in addition to Siouxland Homes.

Make posts to social media and the Sioux City Journal website

Write the Yard of the Month Feature (Writing Copy, Interviewing Candidate Yard Owners, Photography of Yards and Attendant Property)

Schedule ads in Phoenix Advertising Software

Customer Service, payment entry and posting

in support of Classified Ads, Circulation, Obituaries, Front Desk

Digital Photography in support of Real Estate and Homes Tabs

Interviews of sources for News, Advertorial, Feature content

Support Obituaries with Digital Photography Editing, Processed Payments

Use TownNews Software for content management

Keep a database for real estate, business purposes

Prior Positions

Assistant Editor North Sioux City Times

Wrote, Edited, Layout of News Stories covering the local area

Connected and Networked with local community members and businesses

City Reporter Le Mars Daily Sentinel

Covered City Hall News for the town of Le Mars Including Events, Meetings, interviewed City Officials, writing profiles of local businesses

Education

Bachelor of Journalism News/Editorial

Minors in:

English

History

Biological Sciences

University of Nebraska at Lincoln, NE

Associate’s Degree

Journalism program

Northeast Community College

Contact this candidate