Customer Service Cash Management
Resume:
Ashara Sumter
Capitol Heights, MD *****
***********@*****.***
Professional Summary
I go by the nickname Ash, and I'm 22 years old. I don't have the most experience in the world, but i learn professional roles relatively quick. I'm constantly looking to expand my knowledge upon my roles. If you can teach it, i will learn it. My work experience responsibilities include being high-energy, welcome guests, order placement, problem solving, critical thinking, maintaining store/ restaurant appearance and display, being persuasive, maintain inventory, construct schedules, companionship and assistance to those with disabilities, and much more. I'm known for being collaborative, hardworking and efficient in regards to prioritizing and handling tedious tasks simultaneously. Like diamonds, i build under pressure. I have my own car so transportation will never be a problem for me. It better helps me to be dependent and consistent
Authorized to work in the US for any employer
Work Experience
Casino Dealer
MGM Resorts International-National Harbor, MD
June 2024 to Present
-obtain excellent mathematical knowledge
-cash handling skills
-clean and organized token and cash management
-great customer service
-provide all guest with a fun and energetic experience
-understand and execute all gaming procedures, rules, etiquette, and game protection
-ability to easily explain all gaming rules, how to play, and table betting limits and minimums
Behavior Technician
Attain ABA-Capitol Heights, MD
September 2023 to Present
1. Obtain a CPR certification
2. Obtain and first aid certification
3. Complete a 40 hour course and pass BT exam
4. Obtain an RBT certification in the first 90 days 5. Guide, educate, and transition autistic children into normal daily routines 6. Create goal plans to decrease problem behaviors and increase desired behaviors 7. Collect data over the course of time to teach the progress of each client receiving care 8. Ensure client safety during each session
9. Ensure functional, communication, social, and academic development increases 10. Write daily reports and review of each session containing data collected during
Server
Swingers - the crazy golf club - Washington, DC
Present
• Ensure a unique and fun experience is created for every guests
• Take drink and food orders
• Run food
• Run drinks
• Help ensure guests get their drink sent from their table to them on the golfing field
• Take away dirty dishes and trash throughout guests stay and after they leave
• Help set up for parties and reservations
• Help serve other tables that aren’t mine
• Maintain a clean work station
Pet Care Associate
Olde Towne Pet Resort-Bethesda, MD
July 2023 to September 2023
1. Monitor over multiple dogs at once
2. Trained to handle multiple dog breeds, sizes, and temperaments 3. Keep all dogs on a strict timely schedule
4. Clean after and ensure the safety of multiple dogs 5. Scrub and sanitize each dog suite
6. Call over radio to report incidents such as vomiting or injury from playing too rough 7. Being highly vigilant to prevent medication mix up, inappropriate dog interaction, and cleanliness
Package Handler
FedEx-Gaithersburg, MD
November 2022 to February 2023
1. Sort packages so they can be loaded onto specific trucks 2. Load packages onto trucks in an organized fashion 3. Work in a fast paced warehouse with high package volumes 4. Work in an environment that doesn’t have climate control 5. Scan packages into specific truck systems
6. Load multiple trucks simultaneously without misloading 7. Scan and label packages
8. Lift packages at a minimum 50lbs
9. Unload packages from trucks onto conveyor belts Inventory Associate
RGIS Inventory Specialists-Gaithersburg, MD
August 2022 to November 2022
1. Record the number of products on each self
2. Work in refrigerated rooms for frozen foods
3. Have my own transportation to every assigned store across the dmv 4. Stand on my feet for long periods of time
5. Lift a minimum of 35lb
Packer/Loader
VICTORY VAN CORPORATION-Sterling, VA
May 2022 to July 2022
Ability to lift a minimum of 50lbs
Work in outdoors for long periods of time
Carefully wrap customers possessions
Carry large and heavy items down stairs
The ability to lift packages into trucks
Work long laborious hours
Preloader/Package Handler
UPS-Gaithersburg, MD
May 2022 to June 2022
• Scan, sort, and safely load package onto delivery truck
• Lift packages of 75 lbs
• As packages travel down conveyor belt, identify then place them on their designated truck in numeric order
• Log every package into system
Inventory Associate
WIS International-Fredericksburg, VA
August 2021 to February 2022
1. Record product quantities
2. Perform physical count of inventory
3. Detailed oriented
4. Organizational skills
5. The ability to lift 50 lbs
Live-in Caregiver
ELITES CARE LLC-Fredericksburg, VA
July 2021 to August 2021
Responsibilities:
• Assess medical needs
• Prepare a care plan
• Assist with basic needs
• Provide companionship
• Help with housekeeping
• Monitor medications
• Prepare meals
• Assist with transfer and mobility
• Provide transportation to and from activities
Canvasser
The Outreach Team, LLC-Fredericksburg, VA
June 2021 to July 2021
Responsibilities:
• Excellent at verbal communication to disseminate information and gather information on behalf of organizations.
• Walk through neighborhoods, approach, and initiate conversations with members of targeted markets.
• Displaying knowledge of the organization and sway opinions.
• Meet quotas set out by the organization
Key Holder
Hot Topic, Inc.
December 2020 to February 2021
Printing and organizing daily schedule, send ADT emails, open the store and store registers for business hours, and count out registers
Cashier/Sales Associate
Hot Topic, Inc.-Frederick, MD
November 2020 to February 2021
Organize and restock recent fashion trends, check out customers using credit, cash, and store credit. Along with practicing COVID-19 safety protocols
Cashier/Customer Service
starvin marvins-Frederick, MD
August 2020 to November 2020
Order placement both in person and telephonic, checking customers out through credit and cash, wash dishes and clean bathrooms, maintain lobby capacity, and open/ close the restaurant lobby
Hostess
New York J&P Pizza
June 2020 to August 2020
Maintain dining room capacity, practice COVID-19 safety protocols, seat guest of desired seating, keep dining room clean
Education
High school diploma
Oakdale High School - Frederick, MD
September 2019 to June 2021
Skills
• Busser (Less than 1 year)
• Restaurant Experience (Less than 1 year)
• Host/Hostess (Less than 1 year)
• Food Preparation (Less than 1 year)
• Food Handling (Less than 1 year)
• Cashiering (Less than 1 year)
• Closing (Less than 1 year)
• Opening (Less than 1 year)
• Computer literacy
• Basic math
• Customer service
• POS
• Conflict management
• Caregiving
• Cash register
• Restaurant experience
• Customer service
• Conflict management
• Data collection
• Food handling
• Cash handling
• POS
• Heavy lifting
• Serving
• Basic math
• Organizational skills
• Communication skills
• Photography
• Time management
• Retail sales
• English
• Inventory control
• Computer skills
• Warehouse experience
• Sales
• Negotiation
• Swimming
• Food safety
Certifications and Licenses
First Aid Certification
RBT Certification
Driver's License
CPR Certification
Tips
April 2024 to April 2027
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