Customer Service Operating Room
Resume:
LAKISHA
THOMAS
Lakishathomasandmy*@gmail.
com
Cleveland Heights, Ohio 44134
Bold Profile
Medical administrative professional seeking opportunities to utilize relevant and recent education and experiences in administrative functions.
PROFESSIONAL SUMMARY
Surburban Health Medical Center - Operating Room Assistant 1611 South Green Rd • 01/2024 - Current
HGS - Customer Service Professional
12/2020 - Current
ABC JUMP Daycare Center - Instructor
11/2006 - 12/2012
WORK HISTORY
Enhanced operational efficiency by maintaining clean and organized workspaces, supporting quick room turnover between surgeries.
•
Maintained operating room's inventory of products and replenished stock, when needed.
•
Complied with all relevant regulations and guidelines to maintain a safe working environment at all times within the operating room setting.
•
Cleaned and sterilized room after surgery and counted instruments and sponges used to account for supplies.
•
Claims Adjustment, Processor of various forms- LTD, STD, ADA, FMLA
& Medical Leave Act, Customer Service, Inbound-Outbound Calls
•
Provided immersive childcare experience including structured instruction, meal preparation, and administrative team support
•
• Documented child interaction, learning programs, and more Communicated with administrative team and parents to provide top-tier childcare services.
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Cleveland Heights
2868 NOBLE RD APT 3
Ohio
STATE
SKILLS
• Microsoft Office
• Customer Service
• Medical Scheduling
• Medical Records Management
• Insurance Verification
• Patient Enrollment
• Empathetic Decision Making
• Electronic Health Records
• HIPAA Regulations
• Operating room preparation
• Room turnover
• Strong Communication Skills
• Surgical equipment knowledge
• Professionalism and Ethics
Medical terminology
understanding
•
• Infection control protocols
• Critical thinking aptitude
• Medication Administration
• Multitasking Abilities
Valley College
Brooklyn, OH • Expected in 12/2024
Health Services Administration
Bachelor of Science
Valley College
Brooklyn, OH • 12/2020
Medical Administrative Assistance
Diploma
EDUCATION
Valley College
12/2018
Administrative Diploma
3312 Desota Avenue
STREET
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