Customer Service Social Media
Resume:
NOLWAZI PRETTY NGUBANE
CONTACTS
EDUCATION
SKILLS
ABOUT ME
WORK EXPERIENCE
REFERENCES
** ******* **** ******,**** KWAZULU
NATAL SOUTH AFRICA
***************@*****.***
www.linkedin.com/in/nolwazi-pretty-
ngubane-b12514138
"Proactive and dedicated customer service professional with over four years of experience in providing exceptional support and solutions to customers. Seeking employment where I can leverage my strong communication skills, problem-solving abilities, and passion for customer satisfaction to enhance the customer experience and contribute to the company's growth and success. 2022-2024
COLD CALLER
AQUAZANIA PREMIUM WATER DURBAN, SOUTH AFRICA
Lead Generation: Research and identify potential leads from various sources, including databases, social media, and industry events
Initial Contact: Make outbound calls to prospective customers to introduce the company’s products or services. Deliver a prepared sales script to engage prospects and convey key information about the offerings.
2020-2022
CUSTOMER SERVICE AGENT
WEBHELP DURBAN, SOUTH AFRICA
Address customer inquiries and resolve issues via phone, email, Provide accurate information about products, services, and company policies
Diagnose and troubleshoot customer issues, providing timely and effective solutions and effectively.
ALUMNI CLASS OF 2016 GRADUATES
DURBAN UNIVERSITY OF TECHNOLOGY
NATIONAL DIPLOMA: ECOTOURISM
MANAGEMENT
2017-2020
MOODLE DATA CAPTURE BEREA COLLEGE DURBAN,
SOUTH AFRICA
accurately enter and update student, course,
and administrative data into the Moodle
Learning Management System (LMS). Verify the
accuracy and completeness of data entered
into the system
MR MALIZO SITHOLE
WEBHELP TEAM LEADER
CONTACT NUMBER: 067-***-****
MISS HLENGIWE MEMELA
AQUAZANIA PREMIUM WATER TEAM LEADER
CONCTACT NUMBER: 082-***-****
Team player
Exceptional Communication
Strong Interpersonal Skills
Conflict Resolution
Detail-Oriented Problem-Solving
Technical Proficiency
Adaptability
Commitment to Continuous Learning
Contact this candidate