Project Management Program
Resume:
*****.*.******@*****.***
Elton (E.D.) MILTON, PMP, CSM
P.O. Box 744
Frisco, TX 75034
*****.*.******@*****.***
PROFESSIONAL PROFILE
An experienced Senior Manager with 22+ years of IT leadership experience including project (PM) and program management experience, a Kellogg - Northwestern University MBA in Marketing and Finance, and considerable functional expertise in new product development, operations, IT, and finance. Wide ranging industry expertise includes utilities, food service, airlines, telecom, retail, banking, medical devices, pharma, consumer products, manufacturing, and management/IT consulting. SPECIFIC SKILLS AND COMPETENCIES
20+ years of comprehensive project and program
management experience including 5+ years director-level experience leading and developing staff and process Managed annually over $200M in procurement contracts for a variety of commodities; managed DFI’s, RFQ’s, and RFP’s, vendor evaluations, and vendor performance
MDM experience across several enterprise apps Data governance, data normalization, data optimization Led teams / projects with budgets over $8.7M Managed over 15 data cleansing / migration efforts Excellent negotiation skills and contract management Revenue growth and cost containment strategy experience 10+ years of SAP experience (R/2, R/3, ECC, and S/4 HANA) Retail experience across several retail segments (10+ years) SUMMARY OF PROFESSIONAL EXPERIENCE
Project Management / Program Management
● Led major IT projects and programs for several multinational firms including Ahold Delhaize, Spencer’s, AMN Healthcare, Robinhood Markets, CoServ, JC Penney, 7-Eleven, American Airlines, Johnson Controls, McDonalds, Nokia, GE-Osmonics, and Philip Morris (Altria) both within the USA and Internationally.
● Led 8 ERP implementations of SAP and Oracle-Peoplesoft, full suite of modules implemented including data migration; implementations included customer ordering and billing systems as well as logistics.
● Led over a dozen other non-SAP projects from inception through full deployment for a variety of technologies such as .Net App Dev, BI, CRM, MDM, WMS, SRM, as well as Mobile App Dev.
● Led projects to introduce new product and services enabling market expansion.
● Responsible for developing a Center of Excellence (COE) for contracts for the State of Oklahoma Central Purchasing Dept. including portfolio management practices as well as strategic sourcing (procurement).
● Responsible for developing and implementing various selection criteria for vendor / solution evaluation of software packages including ERP (SAP), WMS, BI, SRM, and CRM applications.
● Successfully managed an Information Builders, Inc. WebFOCUS BI project and several infrastructure projects.
● Led a turnaround strategy for a Plastics Business Unit which reduced $2M in overhead costs on a $14M annualized spend; drove alignment of positions and functions for both sales and operations.
● Performed the valuation analysis including synergies which led to the acquisition of a $50M Canadian company. EMPLOYMENT HISTORY
Perry + Milton, LLC – Digital Transformation and Technology Consultant 10/2014- Present INDEPENDENT CONSULTANT WITH THE FOLLOWING CLIENTS: Retail Business Services / Ahold Delhaize (via KForce), Boston, Mass. 07/2023- 02/2025 TITLE: Senior Project Manager (SAP / Apps) FUNCTION: Program Management
● Lead teams to develop enhancements within SAP S/4 and other integrated systems
● Lead weekly Intake meetings to assess new functionality impacting SAP S/4 and other major applications.
● Develop project plans, manage resources, manage time and budget for SAP S/4 and interfaced App projects
● Liaise with Directors and Sr. Managers to prioritize roadmap items and assist with long-term planning.
● Provide weekly and quarterly metrics by project from Jira, Clarity, and other PPM tools; hold weekly status calls.
● Work with cross-functional partners to refine requirements, align with planned roadmaps, and execute changes. AMN Healthcare (via Robert Half), Coppell, TX 09/2022- 06/2023 TITLE: Senior Program Manager FUNCTION: Program Management
● Led the technical team to develop features and functionality for the Language Services Platform.
● Managed resources and overall project deliverables; provided weekly status reports on progress for Language Services CAPEX projects.
● Captured project risks and issues, managed project timing and scope. *****.*.******@*****.***
● Liaised with business stakeholders and ensured alignment across the platform and operating units. Robinhood (via Robert Half), Menlo, CA 04/2022- 09/2022 TITLE: Senior Program Manager – Oracle Cloud/Integrations FUNCTION: Program Management
● Led the Corporate Engineering team to implement Oracle Cloud and integrations internationally for Robinhood.
● Managed resources and overall project deliverables; provided weekly status reports on progress.
● Captured project risks and issues, managed project timing and scope.
● Liaised with business stakeholders and ensured alignment across the platform and operating units. TT Electronics (via Robert Half), Plano, TX 07/2021- 04/2022 TITLE: Senior Project Manager – Engineering and NPD FUNCTION: Program Management
● Led the project to move cleanroom operations from Corpus Christi, TX to Plano TX
● Held daily meetings to status move and the various stages for recertifying clean room assets and facilities.
● Tracked details regarding quality specs and quality status by asset, manufacturing area, and facility. Spencer’s LLC (via PPT Consulting), Newtown Square, PA 12/2020- 06/2021 TITLE: Senior Project Manager – Retail Store Operations FUNCTION: Program Management
● Led the RFP/RFQ process to procure EMV devices for store payments and processing.
● Developed analytics to review best options for hardware/software procurement, approx. $7MM in CAPEX.
● Captured project risks and issues, managed project timing and scope. Start-up, LLC, Frisco, TX 09/2020- 12/2020
TITLE: Senior Project Manager – Mobile App / Web and Portal Projects FUNCTION: Program Management
● Led several mobile app and mobile web projects.
● Managed offshore resources and overall project deliverables utilizing agile methodology. CoServ, Inc. (via Plan b Consulting), Corinth, TX 07/2019- 9/2020 TITLE: Senior Project Manager – CC&B, SmartHub, and Payment Channels FUNCTION: Program Management
● Led the implementation of the Customer Care & Billing, SmartHub, and Payment Channels projects.
● Led team to implement Call Center software along with Accounting & Billing for accounting functions.
● Managed schedule, scope, and budget; held regular cross-functional meetings with key stakeholders from the Marketing, Customer Care, Finance, Accounting, Operations, and Outage Management departments.
● Maintained the program risks and issues log; held regular meetings to address issues and mitigate risks. HCL Consulting (via Cynet Systems), Frisco / Mesquite, TX 02/2019- 06/2019 TITLE: Senior Project Manager – Dev Ops FUNCTION: Program Management
● Led the implementation of Azure Dev Ops including tech stack, repository setup, pipeline setup, etc.
● Managed schedule, scope, and budget; held regular cross-functional meetings with key stakeholders throughout the US and Asia including India.
● Maintained the program risks and issues log; held regular meetings to address issues and mitigate risks.
● Held regular update meetings; developed executive-level reports; facilitated technology solutions and discussions.
SiriusXM (via Robert Half), Irving, TX 06/2018- 12/2018 TITLE: Senior Project Manager – Telematics / Connected car FUNCTION: Project Management
● Led program team of 45 to develop Satellite-based, Car Telematics/Safety/Entertainment radio application for a major OEM in Detroit, MI
● Managed schedule, scope, and budget; held regular cross-functional meetings with key stakeholders throughout the US and Europe
● Maintained the program risks and issues log; held regular meetings to address issues and mitigate risks. 7-ELEVEN, INC. (via mroads), Irving, TX 01/2017-05/2018 TITLE: Senior Program Manager – Digital Solutions FUNCTION: Project Management
● Led/organized Digital Teams (60+ ppl) to design, build, test, and deliver Customer-centric Digital Solutions for both the 7NOW and 7Rewards Customer Loyalty programs; led teams to develop store apps to support Digital.
● Led the program team using Agile to develop the 7NOW App which is used for food Delivery within 60 stores within DFW; app is the technical solution which will be used for national expansion to all 9,000 7-11 store units.
● Led the development effort utilizing Java and .Net to create Mobile and Custom back-office apps (iOS / Android)
● Oversaw/led entire program including UX / UI development, architecture, operations, accounting, tax, legal, merchandising, customer experience, marketing, treasury, customer service, and franchising.
● App interfaced to several 3rd party providers; managed these 3rd party providers by monitored KPI’s and daily/weekly/monthly reporting; actively involved in negotiations, legal review, and ongoing SLA review.
● Actively involved with vendor partner (3rd party) reporting and accountability to negotiated SLAs.
● Recruited, trained, and on-boarded Project Managers both junior and senior PMs as part of expanding the *****.*.******@*****.***
AMERICAN AIRLINES (via Ntelicor), Fort Worth, TX 09/2016-12/2016 TITLE: Senior Project Manager – Airport Automation FUNCTION: Project Management
● Led 3rd party providers using Agile to develop Cloud-based solutions around Airport Automation including Gate Management functions and Safety Procedures, developed execution documents.
● Led .Net App Dev project to create an online, rules-based Safety Alert Maintenance System
● Provided project reporting including project status, performance to actuals including expense and capital spend; managed to the project costs, scope, and schedule. OKLAHOMA GAS & ELECTRIC (via Tech Mahindra), Oklahoma City, OK 01/2016-08/2016 TITLE: Senior Project Manager – Field Mobility FUNCTION: Project Management
● Led the functional & development teams to design, build, test, and deliver a Cloud-based Mobility Solution for field operations; Mobility solution interfaced regularly with 3rd party apps; managed 3rd party relationships.
● Led development effort utilizes .Net; led offshore resources, held daily scrum sessions.
● Procured hardware, managed UX and interface development and testing; led training and testing teams.
● Provided project reporting including project status, performance to actuals including expense and capital spend; forecasted ETC and EAC; managed to the project costs, scope, and schedule. JOHNSON CONTROLS, INC. (via Experis, Inc.), Norman, OK 05/2015-12/2015 TITLE: Senior Project Manager – UST/UPG FUNCTION: Project Management
● During this 6-month assignment, led the functional & development teams to design, build, test, and deliver a
.Net-based application for managing partner relationships and procurement; application was built using Agile.
● Performed project planning including scope, budget, and timeline; executed against the plan, managing resources and project deliverables utilizing SDLC; provided project reporting.
● Provided project reporting including project status, performance to actuals including expense and CAPEX. MCDONALD’S CORP. (via Syncetics, Inc.), Oak Brook, IL 11/2014-04/2015 TITLE: Senior Supply Chain Management (SCM) Consultant FUNCTION: Project Management
● For this 6-motth assessment, led cross-functional meetings with World-Wide Supply Chain Sr. Directors as well as Area of the World (AoW) and Market-based Sr. Directors to align on SCM Business Processes and Requirements
● Drove align of requirements including executive-level reporting and senior manager reporting functions.
● Developed the RFI and RFP processes related to vendor selection for a Supplier Relationship Management
(SRM) solution; evaluated and recommended an SRM solution to management.
● Scoped and planned project execution documents to develop the SRM solution, a 3rd Party Cloud- based BI solution using Tableau and the Data Warehouse MIDFIRST BANK, INC. (7th largest privately owned bank in the US), Oklahoma City, OK 01/2013-10/2014 TITLE: Project Manager / Senior Business Analyst FUNCTION: Project Management
● Managed and implemented .NET and C# projects and new functionality using SDLC / Agile
● Provided project reporting including project status; managed the project costs, scope, and schedule. STATE OF OKLAHOMA (Central Purchasing Division), Oklahoma City, OK 05/2009-12/2012 TITLE: Manager of Strategic Sourcing FUNCTION: Project and Program Management
● Led numerous contract negotiations and commodity / spend analysis; managed 3 direct reports and 15 buyers through the 5-step strategic sourcing framework including RFI’s, RFQ’s, and RFP’s
● Negotiated multi-million-dollar sourcing events, responsible for over $12M in annual savings on $120M spend.
● Led several key IT initiatives as Business Analyst / Project Manager including successfully implementing the PeopleSoft CRM module as well as an Item Standardization (MDM) project. SILGAN PLASTICS, INC. ($600M Plastics Company), Chesterfield, MO 08/2006-12/2008 TITLE: Director of Pricing FUNCTION: Project and Program Management
● Led the pricing program, oversaw departmental budgets including payroll, employee hiring and promotion; department consisted of 12 analysts, one supervisor, and one manager to cover all stock and custom items; led several key projects and initiatives utilizing various analytical and IT tools.
● Acted as a liaison and integrator, leading the procurement, sales, marketing, operations, and new product development functions on a proposal-specific basis for all proposals over $1.5M in sales.
● Regularly assisted the SVP of Sales & Marketing and the Company President in developing strategic and tactical plans including proposals and other sales management policies / procedures.
● Developed comprehensive market data including profitability analysis by segment and customer. *****.*.******@*****.***
CLARKSTON CONSULTING ($70 M Consulting Company), Durham, NC 01/1998 – 08/2004 TITLE: Senior Management Consultant / Business Analyst (SAP) FUNCTION: Project Management
● Led project teams including client team members; held requirements and status meetings; facilitated discussions; managed project timelines and budgets in an effort to keep implementation costs low.
● Implemented 6 full-life cycles of SAP; reengineered and optimized procurement / inventory control process.
● Analyzed and developed solutions for Inventory Management, Logistics / Distribution, and Planning
● Developed and delivered SAP training to end-users and provided end-user support. EDUCATION
KELLOGG SCHOOL OF MANAGEMENT, NORTHWESTERN UNIVERSITY, Evanston, IL 2004-2006 Master of Business Administration Degree in Finance and Marketing, June 2006
● Leadership Co-chair for both the Private Equity and the Black Management Association Conferences in the Spring of 2006; Led teams over 60+; Recipient of the Dean’s Service Award
● Co-authored several Teaching Notes (research papers) on Private Equity and the SBA
● Kellogg Private Equity Internship Program (2005 to 2005) – OCA Ventures, Chicago, IL BABSON COLLEGE, Wellesley, MA 1995-1997
Bachelor of Science Degree in Business, June December 1997
● Magna cum laude graduate with a concentration in Management Information Systems; Business Plan Finalist, 1997; Awarded the Challenge Scholarship, a full-tuition merit-based scholarship, 1995. ADDITIONAL DATA
● Adjunct Professor: Instruct undergraduate and graduate-level Finance, Economics, and Accounting
● Start-up: For a medical device start-up firm, provided Program Management for an innovative laparoscopic, surgical device; responsible for all financing activities and daily management (2009 t0 2014)
● Other: Graduated with high honors from the Culinary Institute of America with a culinary degree; awarded the Career Advancement Scholarship, a full-tuition merit-based scholarship; led teams of over 30 students
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