Customer Service Payable Specialist
Resume:
E D U C A T I O N
C O N T A C T M E W O R K E X P E R I E N C E
R O B E R T S C H N E I D E R H A N
S O F T S K I L L S
UNIVERSITY OF HOUSTON
Minor: Atmosphere Science and
History
Cum Laude Graduate
Customer Service
Creative Problem Solving
Time Management
Attention to Detail
Dependable
Adaptability
Analytical Thinking
Training & Mentorship
Team Collaboration
Dependability
Work Ethic
Active Listening
**************@*****.***
Katy, TX
ACCOUNT PAYABLE SPECIALIST
Select Chemistry - Nov 2024 - Feb 2025
IN STOCKS TEAM
Target - Aug 2007 - June 2015
OPERATION CLERK II
Wells Fargo & Co - June 2015 - Nov 2024
- Assisted five direct reports to maintain high production levels.
- Processed daily armored vehicle deposits into Wells Fargo's Houston Regional bank vault.
- Achieved Level 5 operator efficiency, handling deposits up to $100,000 and processing 800 currency bags daily.
- Sorted and verified mixed-fund deposits, identifying counterfeits to ensure accurate customer credit.
- Documented counterfeit bills for federal investigations.
- Managed cash inventory up to $200,000 per hour, maintaining low error rates.
- Completed advanced training in counterfeit detection, fraud prevention, and banking software.
- Ensured compliance with regulatory guidelines and maintained accurate customer account balances.
- Delivered exceptional customer service and identified opportunities for process improvements.
- Processed and paid invoices for utilities and FedEx, ensuring accurate and timely payments.
- Answered phone calls and responded to emails from vendors regarding outstanding balances.
- Reconciled accounts and maintained detailed ledger coding for audit purposes.
- Created and managed backup drives for auditors to facilitate smooth auditing processes.
- Demonstrated proficiency in Microsoft Excel and D365 to streamline accounts payable processes.
- Coordinated email communications for invoice approval and payment confirmation.
H A R D S K I L L S
- Trained and developed new In Stocks team members, creating a custom training methodology approved by management.
- Conducted daily inventory reports, reducing out-of-stock items and increasing overall sales.
- Led a five-member team to research 200 in-store items per hour, improving efficiency and problem-solving.
- Organized and processed ten pallets of merchandise daily, ensuring timely restocking and minimizing out-of-stock reports. Windows Operating System
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Access
Adobe Photoshop
Glory Global Banking Solutions
Jet Scan Counting Tool
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