Darren Yerby
General Manager
*******@*****.***
Summary
Accomplished leader with a proven track record in the Automotive Industry, adept in operations management and strategic planning. Excelled in fostering team unity and driving performance improvements, leading to significant sales growth and top customer satisfaction rankings. Skilled in vendor relationships and process improvements, demonstrating exceptional problem-solving and leadership abilities. Skills
Strategic Planning
Customer Relations
Problem Resolution
Leadership and Team Building
Verbal and Written Communication
Recruitment
Inventory Control
Vendor Relationships
Performance Analysis
Operations Management
Sales and Marketing
Experience
General Manager, Donald Automotive Group
Directed budget implementations, employee reviews, training programs, schedules, and contract negotiations to ensure smooth operations and optimal resource allocation. Managed a diverse team of professionals, fostering a positive work environment and achieving high employee satisfaction and retention rates. Developed and executed strategic plans that drove year-over-year business growth, increased sales, and enhanced profitability, leading to financial success. Cultivated and maintained strong relationships with clients, vendors, and partners, ensuring long-term success, loyalty, and beneficial partnerships. Established and enforced comprehensive policies and procedures, transforming Renaldo Honda and Renaldo Kia from last to first in the district for SSI and CSI. 10/2023 - 09/2024
Sales Manager, Champion Auto Group
Resolved customer relations issues promptly, ensuring high levels of client satisfaction and loyalty. Boosted sales revenue by devising and executing innovative sales strategies tailored to market demands. Fostered strong client relationships through exceptional customer service and regular follow-ups, enhancing client retention. Led a high-performing sales team by delivering motivational coaching, implementing performance-based incentives, and driving team success. Consistently exceeded sales targets by strategically planning and executing targeted sales initiatives, adapting strategies based on competitor analysis. 10/2021 - 10/2023
General Sales Manager, Bramlett Buick GMC Kia
Led sales teams to exceed targets, achieving record-breaking sales and consistently surpassing company goals. Developed and implemented innovative sales strategies that increased profitability and customer satisfaction, recognized as a national winner for highest sales satisfaction performance for 2018-20 by Kia Motors. Managed and mentored a high-performing sales and service team, providing coaching and direction to enhance team capabilities and customer service. Negotiated and closed high-value deals, successfully managing the sales process from initial contact to final transaction, including purchasing used cars and appraising trade-ins. Cultivated and managed strong relationships with banks, customers, and local business owners, driving repeat business and fostering long-term partnerships. 10/2015 - 10/2021
Finance Manager/Used Car Manager, Champion Auto Group Identified and resolved discrepancies through documentation review, ensuring accurate and reliable financial records. Streamlined the month-end close process, reducing manual tasks and enhancing data accuracy, resulting in improved efficiency and timely financial reporting. Ensured compliance with local, state, and federal tax regulations. Built and maintained strong relationships with lenders to maximize deal profitability, focusing on both front and rear gross profit. Promoted to Used Car Manager, successfully grew the used car inventory by strategically selecting vehicles aligned with current lender programs, increasing overall sales and profitability. 09/2010 - 09/2016
Education
High School Diploma
Holt High, 05/1986
Certified Diamontologist
Diamond Council of America 2002
Skills
-Computer Skills
Dealer Management Systems
● Automate
● Dealertrack
● CDK
Dealertrack
Vinsolutions
Eleads
DealersLink
Kdealer
Honda IN
Excel
Service and Parts Programs
● Update Promise
● Dynatron