ADDRESS
*** ****** *** ******* ******** Grove Alabama 35127
PHONE
***************@*****.***
PROFILE
I am a motivated individual dedicated to seeking a challenging position in a great organization to expand my knowledge and skills to fully make a significant contribution to a company's success.
Shostocka Ward
WORK EXPERIENCE
Beacon Pointe Apartments/Community Manager – November 2024 – Present
Collecting rent and other property fees from tenants and individual owners
Paying property expenses, including taxes, mortgages, payroll, insurance premiums and maintenance costs
Reporting the property’s financial status, occupancy and expiring leases to property owners
Meeting potential tenants, showing them the property and assessing their applications in accordance with anti-discrimination laws
Advertising vacant properties and hiring a leasing agent to find tenants as needed
Inspecting properties and arranging for repairs and new materials as required
Arranging contracts for maintenance, trash removal, landscaping, security and other ongoing services and managing disputes with these service providers where appropriate
Investigating and resolving property complaints and rental violations
Park Place Apartments/Assistant Community Manager – November 2023 – May 2024
Manage LIHTC and PHA Units
Responsible for recommending maintenance and capital improvement projects to improve the property.
Perform quarterly unit inspections, as well as prior to move-in and move-out.
Implement and complete a successful turn that ensures resident satisfaction and retention.
Develop and monitor budget for the property.
Oversee on-site bookkeeping including rent collection and ensuring low delinquency on a monthly and daily basis.
Maintain the resident database, vendor contracts, accounts receivable, and accounts payable records.
Responsible for purchases for the property and monitoring all expenses; consistently improving expense control to maintain positive NOI for property.
Assists with leasing duties as needed and approving all new leases; responsible for overall leasing strategy to ensure over 95% occupancy throughout the year.
Maintain HUD compliance - VAWA, HCV, fair housing regulations, and EIV background checks.
Maintains accurate resident records; issues appropriate notices, when necessary, e.g., late payments, eviction notices, returned check memos. Adheres to policies and procedures pertaining to resident communications and non-compliance documentation, e.g., complaints, service requests, eviction notices etc.
Leasing Consultant / Property Manager
BG Multi –Group – 2021 – November 2023
Assist landlords and property managers i finding qualified tenants to lease their properties.
Assist with tours, lease terms, price negotiations, ensure smooth management of various contracts.
Oversee maintenance and upkeep of residential properties and tenant satisfaction.
Make sure the maintenance team is equipped with supplies to complete work orders and fill vacant units to meet the demands of the property.
AAA Staffing (Floater) Leasing Consultant / Asst. Property Manager
Responsible for effectively computing, classifying and recording numerical data to keep financial records complete while assisting with the leasing, marketing and resident relations for the community.
Perform a combination of routine calculating, posting and verifying duties to make payments to vendors, process resident rental payments and obtain primary financial data for use in maintaining property accounting records.
Maintains accurate resident records; issues appropriate notices, when necessary, e.g., late payments, eviction notices, returned check memos. Adheres to policies and procedures pertaining to resident communications and non-compliance documentation, e.g., complaints, service requests, eviction notices etc.
SKILLS
General Office Administration
Proficient in Word, Excel, Powerpoint, Data Entry, RentCafe, MDX, Kronos, Yardi
EDUCATION
UNIVERSITY OF PHOENIX
08/21 - 03/22
CERTIFICATE OF LEADERSHIP / MANAGEMENT