Information Technology Api Testing

Ramya Ramesh **********@*****.*** +* [***] *** ***0

Profile Summary

Over 6 years of professional experience in Information Technology, including 5 years and 6 months in India and 1 year in the US, specializing in Automation Testing for client/server, web-based, and mobile applications across industries such as Zoho CRM, Retail-Logistics, Finance, and Motor Management.

Proficient in SDLC methodologies, including Waterfall and Agile (Scrum, Kanban), with extensive experience in Build Verification, Functional, Usability, Regression, System, Cross-Platform, Integration, and User Acceptance Testing.

Expertise in SQA processes, working with tools like SOAP UI, Quality Center, Selenium WebDriver, and managing project code using GIT version control, Jenkins, and Bitbucket for deployment and smoke test scheduling.

Experienced in UI Automation Planning and Design, AWS testing using SOAP UI, and mobile app testing for Android and iOS with Appium and Xcode.

Skilled in API testing using Postman, and SOAP UI, as well as migrating UFT automation scripts to Selenium for improved automation.

Proficient in SQL for backend data validation, creating Test Strategies, Traceability Matrices, Bug Reports, Test Plans, and executing Test Cases with a focus on Risk Analysis and Test Environment setup.

Hands-on experience using JIRA for Project and Defect Management, and TestNG with Selenium WebDriver.

Strong communication, interpersonal, and problem-solving skills, with a proven track record of dependability and going the extra mile as a team player with experience in both onsite and offshore team management.

Experienced in documenting workflows with business analysts, adhering to established standards and methodologies, and working with Data Warehousing ETL tools like Informatica and DataStage.

Technical Skills:

Testing Tools & Frameworks: Selenium WebDriver, Appium, Xcode, TestNG, SOAP UI, Postman, Quality Center, LoadRunner, Performance Center

Programming Languages: Python, Core Java

Cloud & Data Technologies: Amazon Web Services (AWS), Informatica, DataStage, Snowflake

Version Control & CI/CD: GIT, Jenkins, Bitbucket

Mobile Testing: Android and iOS mobile app testing

API Testing: Postman, SOAP UI

Database & Data Validation: SQL, DB2

Project & Defect Management: JIRA

Methodologies: Waterfall, Agile (Scrum, Kanban)

Core Testing Skills : Manual Testing, Automation Testing, API testing, Mobile Testing, Database Testing.

Professional Experience:

Client: Nissan North America - OH, USA Feb ‘24 to date

Role: Quality Assurance Engineer

Responsibilities:

Analyzed system requirements and developed test plans and cases to ensure robust QA system testing.

Designed and executed ETL test cases to validate data transformation rules, mappings, and loading processes, ensuring data accuracy and consistency.

Conducted data validation tasks using SQL, Informatica tools, and Python to ensure accuracy across source systems and target data warehouses.

Developed automated ETL testing frameworks using Selenium, Python, and AWS Glue, validating data integrity across data pipelines.

Created BDD-based automation test cases using Cucumber, enabling easy contributions to automated testing.

Automated data quality checks and monitoring using AWS CloudWatch.

Utilized AWS services (Glue, Lambda, S3, Redshift, RDS) to design data workflows and validate storage, transformation, and analytics processes.

Performed Big Data testing, including Hadoop HIVE, ensuring system reliability and scalability.

Leveraged AWS EMR for processing large datasets and conducting stress tests.

Performed API testing using Postman to verify functionality and endpoints.

Tested Cognito-based authentication for secure access control, user management, and session validation.

Collaborated with business analysts and developers to gather requirements, clarify business rules, and ensure accurate testing.

Created documentation for ETL processes and test scripts, promoting maintainability and knowledge sharing.

Communicated test results, issues, and recommendations to teams, contributing to continuous improvement initiatives.

Zoho Corp Ltd – Chennai, India Aug ‘19 – May ‘22

Role: Member Technical Staff

Zoho’s CRM is well-known on-demand software that effectively supervises critical customer relationships. It automates sales, marketing, Integrations, and other support on a single platform.

Responsibilities:

Collaborated with Business Analysts, Developers, and end users to understand client requirements and provide insights.

Set up the Test CRM environment, added fields/layouts, and validated business rules.

Developed detailed test cases based on functional requirements and prepared Test Plans and Traceability Matrices.

Conducted sanity, regression, and system integration testing, ensuring application functionality and data accuracy.

Performed API testing using Postman and automated tests using Rest and Zoho objects.

Automated smoke and regression tests using QTP, Selenium, and BDD-based Cucumber scripts.

Tested Zoho CRM applications on Android (.apk files) and iOS (TestFlight builds), focusing on functionality and regression testing.

Conducted backend testing using SQL queries for data validation and reconciliation.

Validated web services using SOAP UI and ensured seamless API integration.

Logged and tracked bugs in Zoho Projects for timely resolution.

Conducted performance testing of web and client/server applications using LoadRunner to ensure optimal system performance under varying loads.

Worked closely with development teams to troubleshoot and resolve application defects.

Participated in product design reviews, providing input on requirements, designs, and potential issues.

Documented test results, prepared detailed reports, and tracked issues for enhanced transparency across teams.

Achievements:

Established a new QA process, improving team coordination and visibility.

Applauded for conducting hotfix build testing with efficiency.

Recommended "Nice to Have" product features based on client feedback and user experience.

Infosys, Chennai-India Jan ‘17 – Aug ‘19

Role: Senior Systems Engineer

Work experience as Test Engineer in the GAP retail sphere. Familiar with retail management systems and know about what retail systems must be.

Responsibilities:

Analyzed system requirement specifications and developed test plans, test cases to cover overall QA System Testing.

Analyzed system requirements and developed test plans and test cases to ensure comprehensive QA system testing.

Prepared high-level scenarios based on Agile methodologies for each Scrum and participated in daily stand-ups, sprint planning, and retrospectives.

Designed and developed a Behavior Driven Development (BDD) Test Automation Framework using Cucumber and Java from scratch, automating functional, smoke, and database validation tests.

Prepared and maintained Traceability Matrices to ensure all requirements were covered and aligned with test cases.

Collaborated with Business Analysts, Developers, and end users in review meetings to understand client requirements and provide feedback.

Conducted manual and automated testing, including functional, regression, integration, stress, and volume testing.

Performed backend testing using complex SQL queries to validate data integrity, reconciliation, and consistency between source and target databases.

Identified, tracked, and resolved defects in Informatica workflows using JIRA and HP ALM, validating fixes through regression testing.

Conducted sanity testing in production environments post-deployment to confirm application stability and functionality.

Automated E2E and in-sprint tests using Selenium WebDriver with Java, Cucumber (Gherkin style), Protractor, and TypeScript.

Tested web services functionality using SOAP UI and ensured data accuracy in relational databases.

Used Rally to track user stories and tasks, and Quality Center for requirements, test case design, execution, and defect management.

Worked with upstream and downstream application teams to execute E2E test cases and ensure seamless integration.

Achievements:

Promoted to Senior Systems Engineer within a year of joining for exceptional performance.

Recognized for delivering test cases without defect leakage and providing quick responses to cross-team queries.

Established efficient QA processes to enhance transparency and team collaboration.

Delivered training and knowledge transfer sessions to team members and support teams.

Applauded for diligent work and effective testing during hotfix releases.

Education and Qualification

Bachelor Of Engineering - Computer Science and Engineering - B.E-CSE

Panimalar Institute of Technology, Chennai, India (August 2012 - August 2016)- Anna University Affiliated

Academic Average - 80%

Contact this candidate