Financial Aid Customer Service

Tyler McKinnon

508-***-**** Franklin MA, ***** ****************@*****.***

Summary

I am a committed job seeker who meets company needs with consistent and organized practice. Skilled in working under pressure and I am exceptional at adapting to new situations and challenges in order to get the job done.

Skills

-Creative problem solving -Reliable and Trustworthy -Excel

-Self Motivated -Friendly -Sales

-Coordination -Time management -Business Strategy

Experience

Food Server/Bartender 06/22-Present

Doubletree Boston, Milford MA

-I hold guests' tabs and at a fast pace make the drinks they requested.

-Speak with guests and make conversations with them while they are waiting to be seated.

-Work with people as a team in order to get tasks done.

-Exceeded customer service expectations by providing friendly and courteous service to all guests. Financial Aid Team Member 09/24-Present

Financial Aid Office, University of Massachusetts Dartmouth.

-Assist students and families in understanding financial aid processes, eligibility criteria, and available funding options, ensuring clarity and confidence in decision-making.

-Provide incoming students with a detailed presentation about the logistics with financial aid and loans. Sales Associate 05/23-08/23

Under Armour, Wrentham MA

-Analyzed customer feedback and suggested strategies for improving customer experience

-Organized and replenished merchandise displays to enhance the visual appeal and improve the shopping experience.

Education

University of Massachusetts Dartmouth-Dartmouth MA- Marketing BS Expected in 05/26

Tri-County Regional Vocational Technical High School-Franklin MA- Diploma

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