Experience
N’Vied Las Vegas, NV
• Delivered outstanding services to clients to maintain and extend relationships for future business opportunities.
• Worked independently in fast-paced environment while meeting productivity and quality expectations.
• Listened to clients concerns, identified appropriate solutions and resolved issues quickly with minimal expenses.
• Created relaxing, enjoyable atmosphere to make clients comfortable during services.
• Sanitized and sterilized equipment as required by law and business policy.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
The Birthday Suit Henderson, NV
Esthetician 05/2020 - 11/2024
• Performed body treatments.
• Greeted clients in timely manner while quickly completing services.
• Engaged with clients in a sincere and friendly manner.
• Informed clients of appropriate products available to increase product sales.
• Responded to clients questions and request in a prompt and efficient manner.
Pure Nightclub San Jose, CA
Server 03/2017 - 05/2020
• Provided friendly and efficient service.
• Recommended additional menu items.
• Handle customer complaints and/or concerns with professionalism.
• Managed multiple tables and guests needs.
European Wax Center Capitola, CA
Esthetician 05/2015 - 06/2018
• Greeted guest in a timely fashion while quickly determining their needs.
• Recommended merchandise to guest based on their needs and preferences.
• Sell packages and products.
• Confirm cash drawer at the beginning and end of shift.
• Answered multi-line phone system and emails to schedule clients and reservations.
• Maintained clean and sanitary workspace.
Skills
Customer service, Communication skills, Time management, English, Guest services, Leadership Olivia Thomas
831-***-**** ***********@*****.*** Las Vegas, NV Professional Summary
Organized individual who is proficient in product sales and experienced in establishing and maintaining clientele. Looking to learn new things and grow within a company as well as on my own. Very friendly, reliable and professional when working with customers and other employees. I am a team player; appreciate helping others around me as well as meeting my own personal goals.
Skills
• Customer service-oriented
• Professional demeanor
• Excellent team player
• Certified Esthetician
I’m a skilled individual who is effective at multi-tasking and retaining a friendly attitude under pressure. Also efficiently builds loyalty and long-standing relationships with customers while consistently achieving individual sales goals.