Customer Service Financial Analyst
Resume:
FELISHIA BROWN
********@*********.***
OBJECTIVE: I am seeking a position to enhance and challenge my skills in a public or private setting. SKILLS: Microsoft Software Applications
Oracle Applications
High customer service
Excellent leadership skills
Strong training and team-building skills
Strong organizational, interpersonal, follow-up, verbal, and written skills
Ability to communicate effectively to all levels of the organization Ability to review data and identify trends to make recommendations Able to work in a fast-paced environment, maintaining attention to detail Team Player
Smart Sheet
EXPERIENCE:
City of Detroit -Finance Department
Nov 2023-Present
Position: Financial Analyst II
Responsibilities: Utilize the Oracle system to gather information to assist with compiling and analyzing statistical and accounting data relative to preparing and monitoring the annual budget, posting journal entries, reconciling dates, and managing interagency billing and transfer required to support financial reporting. Analyze complex financial data to communicate with stakeholders, financial and non- financial managers, co-workers, and clients. Prepares, provides, and responds to routine requests and inquiries regarding financial, expenditure, revenue, and fund status, appropriation transfers, supplemental appropriations, and variance reports to management to ensure financial and budgetary monitoring and control. Reconciliation of Deposit in Transit accounts monthly. City of Detroit-Finance Department
Jan 2016-Nov 2023
Position: Accountant II
Responsibilities: Identifies accounting problems such as inadequate maintenance of fund controls, inaccurate records and reports, improper methods for document control, and lack of documentary evidence to support performance of regulatory reconciliation, conduct searches and examinations of budget and financial records to provide data on the amount and type of funds available for submission. Compiles centrally requested cost reports and reports of variance from standards. Develops reports comparing actual results to plans and budgets, utilizes analytic methods and tools to understand, predict, and/or control logistics operations and processes. Develop, implement, monitor and ensure compliance of financial and operational performance measures based on guidance from supervisor. Adhere to guidelines for acquisition, maintenance, retention, and disposition of fixed assets and associated records. Track and record assets to assist in recommending improvements to the department to maximize efficiency while minimizing costs.
FELISHIA BROWN
********@*********.***
Institute for Population Health (IPH) – Finance
October 1, 2012 -December 2015
Position: Compliance Specialist
Responsibilities: responsible for preparing all FSR reports pertaining to grants accurately and timely. Responsible for monitoring grant spending to ensure that funds are spent properly insurers departmental compliance within the program's budget according to OMB circulars A-87, A-102, and A-133. maintain the data for all subrecipient providers and track their expiration of certifications and licenses utilizing the System for Award Management (SAM), and prepare budget adjusting entries for IPH
programs. Prepared budget versus actual reports, schedules, and documentation for auditors. established and maintained vendor database, completed time study for various programs, monitored periodic activity reports, and put budgets into the system for approval from the State of Michigan. Generated financial and grant reports, worked closely with the programs to ensure that all funds were spent properly, and recorded in the correct accounts, and assisted with budget preparation for new grant applications and grant renewals.
City of Detroit Health and Wellness Promotion – WIC/Payroll/Administration August 1998- September 28, 2012
Position: Office Assistant III
Responsibilities: Supervised clerical staff in the WIC Program, resolved client’s issues regarding WIC benefits, issued emergency formula to clients awaiting benefits, and prepared personnel forms and letters including, but not limited to, gross pay adjustments, year-end processes, and retirements. Prepared and updated employees’ master personnel and payroll files as needed, prepared and maintained seniority list as required, reviewed transactions request for accuracy and notified requestor of improper submissions. Verified accuracy, validity and timeliness of final payrolls and assisted in training new and less experienced employees as required.
EDUCATION:
Franklin University: Bachelor of Science, Business Administration Central Michigan University: Master’s Degree, Business Administration
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