Customer Service Administrative Support

Location:

Syracuse, NY, 13205

Posted:

February 25, 2025

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Resume:

Isaiah Olowookere

INDEPENDENT ADJUSTER

*******************@*****.*** +1-929-***-**** 435 beach 66 Street, Arverne New York 11692

MySQL Database

Power Pivot

Microsoft PowerPoint

MicrosoftWord

Google Drive

ChatGPT / Google

GoogleDocs

Microsoft Excel

Power BI

Active Presenter

Google Sheets

Attention todetails

Sales Skills

Continuous Learning

Process Improvement

RecordsManagement

Administrative Support

Knowledge Transfer

CorrespondenceManagement

Resource Management

SOFT SKILLS

Insurance Knowledge

Communication Skills

Investigation Skills

Negotiation Skills

Computer Proficiency

Legal & Regulatory Compliance

Documentation Skills

Team Work

Ethical Conduct

Customer Service

Interpersonal Skills

Conflict Resolution.

COMPUTER / TECHNINCAL SKILLS

PROFESSIONAL SUMMARY

As an independent adjuster, I bring extensive experience and expertise to the table. With a track record of successfully assessing and addressing the unique insurance needs of my clients, I am dedicated to providing comprehensive coverage and financial security. My strong understanding of insurance products, exceptional communication skills, and commitment to customer satisfaction ensure that I can deliver tailored insurance solutions that meet both individual and business objectives. I am well-versed in industry regulations and trends, consistently striving to provide clients with the most up-to-date and relevant insurance options. With a focus on building long-lasting client relationships and a commitment to ethical practices, I am prepared to be a trusted partner in safeguarding your financial future. SKILLS

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WORK EXPERIENCE

RENFROE / STATE FARM, BEST CLAIM / IAA NC, NY, MD, UNITED STATES Catastrophe Property Adjuster 2023 – Till Date

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In my role as a Catastrophe Property Adjuster, I became a trusted resource for homeowners in some of their most challenging moments. Working with State Farm's NC1330, MD1245 project, I assessed large loss claims from devastating natural events like windstorms, hail, fire and water meeting with clients to understand their unique situations. I conducted in-depth property inspections, capturing photos and documenting the full scope of damages. Through careful analysis and precise reporting in Xactimate, I worked to ensure that every client received fair and timely compensation, bringing a sense of resolution and peace of mind to those navigating the aftermath of severe weather.

SUPMREME A SECURTIY LLC, FAR ROCKAWAY, NEW YORK, UNITED STATES Security Officer 2019 - 2021

JEFFEREY RESTAURANT & BAR, MANHATTEN, NEW YORK, UNITED STATES Data & Inventory Officer 2016 – 2019

SOLO CONSTRUCTION, BUILDING MATERIALS & SUPPLIER LTD Sales Representative 2003 - 2011

LAGOS STATE UNIVERSITY DIPLOMA IN BUSINESS ADMINISTRATION 2001 - 2003

EDUCATION / LICENSES & CERTIFICATIONS

2003 - 2009

LAGOS STATE UNIVERSITY BSC. IN ECONOMICS

TRAINING / LICENSES & CERTIFICATIONS

Texas All-Lines Adjuster

License No. 3086810

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License No. 1872948 NY Rope and Harness