Disaster Recovery Data Center

Professional Summary

Seasoned IT Technical Product Manager and Disaster Recovery Leader with over 20 years of experience driving global IT infrastructure, business continuity, and disaster recovery initiatives. Adept at translating complex technical strategies into actionable roadmaps that ensure resilient, scalable solutions. Demonstrated success in leading multi-million-dollar data center buildouts, cloud migrations, and security projects while fostering cross-functional collaboration with architects, engineers, vendors, and executive leadership. Passionate about creating environments where employees thrive—aligned with a culture that values people first, as exemplified by organizations like Costco, one of the world’s best employers.

Core Competencies

Disaster Recovery & Business Continuity: Enterprise-scale DR planning, testing, and execution; data center resiliency and migration.

Technical Product Management: Setting product vision and strategy; roadmap definition; backlog refinement and agile delivery.

IT Infrastructure & Cloud Solutions: Expertise in on-premises, cloud (Azure, AWS, GCP), and hybrid environments.

Cross-Functional Leadership: Collaborating with architects, security teams, and technical leads to address technical debt and drive innovation.

Agile & Program Management: Proficient in Agile/Scrum/SAFe methodologies; PMP and ITIL certified.

Vendor & Stakeholder Management: Building strong business relationships; guiding teams and managing large-scale budgets.

Security & Compliance: Identity and Access Management (IAM), IT security, and compliance with regulatory and audit requirements.

Professional Experience

IT Operations Program – Project Manager (Contract)

Remote Present

Disaster Recovery Focus: Lead the planning and execution of disaster recovery (DR) initiatives, ensuring a robust backlog of features and user stories aligned with DR goals.

Product Management: Define product vision, collaborate with Product Owners to refine roadmaps, and oversee training materials, UAT, and post-deployment reviews.

Stakeholder Engagement: Facilitate communication with architects, engineers, and business teams to support technical innovation and manage technical debt.

Global Project Leadership: Manage multiple global-scale projects simultaneously, delivering high-quality, resilient IT solutions while ensuring strict adherence to scope, schedule, and budget.

Verizon / InnovaSolutions – Sr. Engagement Manager / Sr. Technical Program Manager

08/2023 – 2024

DR and Migration Initiatives: Directed large-scale data center migrations and disaster recovery projects, ensuring high availability and resiliency for mission-critical systems.

Technical Roadmapping: Collaborated with technical leads and architects to craft DR strategies that address both current operational needs and future innovation, in line with enterprise best practices.

Vendor & Communication Management: Acted as the key liaison between vendors, engineering teams, and executive stakeholders to ensure project alignment and successful delivery.

Amazon – Technical Program Manager (TPM)

12/2022 – 08/2023

Cloud & Data Center Resiliency: Led data center migration and cloud adoption efforts, driving initiatives that reinforced disaster recovery capabilities and optimized infrastructure for high availability.

Agile Delivery: Employed Agile methodologies to streamline product development cycles, ensuring that technical teams met detailed acceptance criteria and project milestones.

USAA – Program Manager / Scrum Master

07/2022 – 09/2022

Security and DR Integration: Oversaw IAM and security projects with a focus on business continuity, contributing to the development of robust disaster recovery frameworks and risk management protocols.

Agile Coaching: Facilitated Scrum ceremonies and guided teams through backlog refinement and sprint planning, ensuring alignment with DR objectives and business requirements.

(Additional roles available upon request.)

Education & Certifications

Master of Science, International Business – Technology & Infrastructure Development

Bachelor of Science, Public Administration (Urban/Community Development)

PMP, Project Management Professional

ITIL v3, Information Technology Infrastructure Library

Cisco CCNA/CCNP, Network Professional Certification

Technical Skills

Infrastructure & Cloud: Data Center Design, Cloud Migration (Azure, AWS, GCP), Hybrid Solutions, Virtualization, Containerization

Product & Program Tools: Atlassian JIRA, ServiceNow, SmartSheets, MS Project, SharePoint

Security & Compliance: IAM, IT Security, Regulatory Compliance, Internal Audit Coordination

Agile & DevOps: Agile/Scrum, SAFe, Lean, Continuous Integration/Delivery, Automation, DevOps practices

Disaster Recovery: Business Continuity Planning, DR Testing, Data Center Buildouts, Redundancy & Failover Strategies

Professional Attributes

Employee-Centric Leadership: Embraces a culture that puts employees and members first, driving initiatives that foster engagement and excellence—a value aligned with Costco’s award-winning work environment.

Innovative and Strategic Thinker: Known for a laser-focused approach to managing scope, schedule, and budget while continuously seeking incremental delivery improvements based on data insights.

Effective Communicator: Proven track record in translating complex technical requirements into clear business objectives, ensuring alignment among technical teams, vendors, and executive leadership.

Contact this candidate