Food Preparation Customer Care
Resume:
CONTACT
*** ******** ****, **********, **** Midland b20 2qr
************@*******.**.**
SKILLS
Honest and reliable
Good IT skill
Good team worker
Quick solving problems
Drive and determination
High level of integrity
Good time keeper
Food preparation
Health and safety proficient
High efficiency
Team contribution
Safe food handling
Hazardous chemical handling
LANGUAGES
Portuguese
Native
English
Upper intermediate
Spanish
Elementary
Filisbina Capitao
PROFESSIONAL SUMMARY
I am a naturally driven and focused individual, enthusiastic, confident and committed who enjoys being in a rewarding and progressive work environment. I keen and willing to undertake work that will help me build my current level of skills and abilities. My main strengths are adaptability, dependability and the determination to get a job done as proven by my varied experiences in airline and airport customer care cabin crew retail, catering, hospitality work, and patient care. I try to learn something new from every experience because I believe there is always room for self-improvement both personally and professionally.
WORK HISTORY
Catering Assistant 02/2018 - 11/2018
Berkeley Scott - Birmingham, West Midland
Prepared high-quality meals for customer satisfaction.
Maintained cleanliness of kitchen area to ensure health and safety regulations were met.
Assisted in the preparation of buffet services, enhancing event experiences for clients.
Provided excellent customer service, ensuring guest satisfaction.
Executed food preparation tasks efficiently to meet dining deadlines.
Followed recipes meticulously to maintain consistency in taste and quality.
Catering Assistant 01/2011 - 05/2011
Blue Arrow - Birmingham, West Midland
Provide assistance to the kids
Prepared high-quality meals for customer satisfaction.
Executed food preparation tasks efficiently to meet dining deadlines.
Cleaned preparation areas thoroughly to avoid cross-contamination.
Maintained skills across various kitchen roles, providing support in alternative positions during staff absences.
Maintained cleanliness of kitchen area to ensure health and safety regulations were met.
Ward Assistant 03/2009 - 09/2009
Good Hope Hospital - Birmingham
Deliver food to the patient
Improved kitchen efficiency by assisting in food preparation tasks.
Prepared ingredients for increased speed of cooking process.
Cleaned utensils, achieving a more efficient work environment.
Assisted chefs with meal preparations for smoother service during peak hours.
Washed dishes quickly after meals service to free up space in the kitchen area.
Room attendant 04/2008 - 01/2009
The Birmingham Hotel - Birmingham, West Midland
Cleaning and servicing of guest rooms
Maintained cleanliness of hotel rooms to improve guest satisfaction.
Ensured high standards of hygiene by regularly sanitising all areas.
Provided detailed room service for the comfort of guests.
Demonstrated excellent attention to detail whilst preparing rooms for new arrivals.
Restocked amenities promptly, ensuring availability at all times.
Vacuumed carpets and dusted surfaces routinely, maintained overall tidiness in hotel premises.
EDUCATION
Certificate of Diploma: Cabin Crew, 01/2012 - 04/2012
Cabin Crew Training - Birmingham - Pass
Certificate of Achievement: Getting a Job, 06/2016 - 06/2016
University College Birmingham - Birmingham
Edexcel BTEC : Preparing to work in Adult Social Care, 10/2011 - 03/2012
South and City College Birmingham - Birmingham - Pass
NVQ Level 2: Professional Bakery, 09/2015 - 06/2016
University College Birmingham - Birmingham - Pass
NVQ Level 1: Cake Decoration, 09/2015 - 06/2016
University College Birmingham - Birmingham - Pass
OCR level 2: IT Users, 03/2007 - 05/2008
Bloomsbury IT Centre - Birmingham
Bachelor of Arts: Healthcare Management, 02/2020 - 06/2024
Arden University - Birmingham - Honours
Some College (No Degree): Cabin Crew, 01/2013 - 05/2014
Stonebridge College - Birmingham - Pass
Certificate of Higher Education: Information System, 09/2008 - 07/2010
Birmingham city university - Birmingham - Pass
Some College (No Degree): IT, 2006
Bloomsbury Centre - Birmingham
Certificate: Phlebotomist Training, 02/2019 - 03/2019
One Education - Birmingham - Pass
HOBBIES AND INTEREST
I like to keep fit by exercises, cycle and dancing. I do enjoy as well reading, writing, backing, listening to music, going to the cinema, walking in the park, travel abroad and socialising with my friend.
INTERESTS
Fashion Design (Textile)
REFERENCES
References available upon request.
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Contact this candidate