Front Desk Security Officer
Resume:
Enoch Yartey
**** **** ******* ***. ***. *B
Bronx, New York
Tel: 347-***-****
Email:******.**@*****.***
OBJECTIVE: Professional security officer with 7+ years experience in hotels and commercials buildings in New York City. Equipped with an excellent memory and awareness of surrounding people, events, and facilities. Exercise sound judgement during crisis and emergency situations. Dedicated FLSD committed to training and coaching the latest FLSD. I have a basic knowledge in Microsoft office. EXPERIENCE:
2020-Present
(Morning Shift 7am - 3pm)
On Guard Security /FLSD AND FRONT DESK Security at 175 Pearl Street Commercial Building, Brooklyn)
• Greeting tenants and guest at the front desk;
• Answering incoming calls; directing calls to the appropriate staffs; answering general inquiries of security (telephone, e-mail, walk-in)
• Enter basic account information into property management software and updating various databases of information
• Responsible for Fire and Life Safety and Non fire related issues by responding to emergencies,
• Train Fire Wardens and conduct fire drills
• Train wardens and conduct drills of non fire emergencies
• Securing building with constant Monitoring of close TV circuit,
• Maintain records of fire safety related matters into log books 2020-2022 (FLOATING FLSD FOR SENTINEL SECURITY MANAGEMENT) Work evening shifts at various locations as Fire and Life Safety Director and security related issues in hotels.
2022-Present (3pm-11pm shift)
FLSD and Lobby Agent for Sentinel Security Management Hilton Gardens at 63 West 35th street)
• Greet incoming and outgoing guests in the hotel lobby, keep the lobby neat and presentable
• Assist guests by directly interacting and providing basic customer service functions
• Keep an eye and report irregularities like security doors left unlocked and presence of unauthorized persons etc.
• Inform and warned violators of rule infractions like smoking, loitering carrying forbidden things
• Handle Fire and Life Safety related a issues and maintenance of records in log books.
• Responsible for Fire Emergency by responding to fire alarm issues
• Assist in keeping guests luggage in storage for both check-in’s and check- outs and also giving out luggage’s
• Vertical patrolling the hotel perimeter to ensure safe hallways, staircase area and other important locations inside and outside the hotel premises.
2017-2020 On Guard Security- FLSD/ Security(Fairfield INN & SUITES)
• Response to emergencies by complying with emergency response proceedings
• Maintain/Update all logs pertaining to fire safety
• Conduct and assist in FLSD drills
• Supervise and provide guidance/support to security
• Create a safe and secure environment for our guests and colleagues
• Assist in the implementation of hotels key control program
• Be responsible for the fire life safety policies and procedures
• 2016-2017 On Guard Security-FSD (Hyatt Centric Hotel) Supervisor
• Maintained the operation of a fully addressable Fire Alarm System
• Implemented the buildings Fire prevention and safety plan
• Accomplishes staff job results by coaching
• Counseling and disciplining employees
• Training and implementing enforcing system through policies and procedures • Appraising job results by performance of staff
2016 -2017 On Guard Security NY, NEW YORK FSD
• Responded to emergencies by following proper emergency response
• Monitored Fire Alarm System
● Securing building with constant monitoring of close TV circuit.
● Assist hotel staff with guest issues
● Prepare and email daily security reports
● Handle fire safety related issues
● Train fire brigade
2014- 2017 Sentinel Security New York, NY
Fire Safety Director
• Maintained operation of a fully addressable Fire Command Station
• Performed inspections of building
● Assist hotel staff with guest issues
● Log incoming and outgoing packages
● Manage fire safety systems
● Provide FSD coverage
2010-2014: WHOLE FOODS MARKET UNION SQUARE, NEW YORK CITY FSD/SECURITY
● Implemented the building Fire Prevention and safety plan Checking IDs
● Securing building with constant monitoring of close TV circuit.
● Secured the facility at the close of the business day.
● Maintained records.
● Log incoming and outgoing vehicles.
● Managing fire related issues
2007-2008 Marriott Hyde Park London,U.K.
Security
● Prepare reports and routine.
● Daily patrolling to assure the security of assigned area.
● Provided escort services to visitors and customers.
● Keep an eye and report irregularities like security doors left unlocked, presence of unauthorized persons etc.
● Performed routine checks of street lights and emergency call boxes to ensure proper functioning.
● Inform and warned violators of rule infractions like smoking, loitering, carrying forbidden things.
● Provided lockout services and information including public assistance. EDUCATION:
2003-2006 Kumasi POLYTECHNIC
2000-2002 Juaso Senior High School CERTIFICATES:
T-89 Fire and Life Safety Director
Z-89 Fire and Life Safety Director
Z-50 Fire Safety Director Director
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