Sales Manager Customer Support, good communication skills, etc

CURRICULUM VITAE

*. PERSONAL DATA

Full Name Tolera Tessema Tola

Place of Birth W/Wellega, Ethiopia

Birth Date 1970 E.C

Sex Male

Nationality Ethiopian

Current Address 094*-**-**-**/091*-**-**-**

E-Mail: ******@*****.***

linkedin.com/in/tolera-tesema-tola-62147572

2. Educational Back Ground

College/University: - Addis Ababa University (1993-1996 E.C)

- Adama University (2000-2002 E.C)

-- Addis Ababa University 2008-2010 E.C)

High School -Bethel Evangelical Secondary School (BESS) (1985-1989 E.C)

Elementary School - Berhaneyesus Elementary School (1979- 1984E.C)

3. Qualifications:

BA Degree In Business Administration (From Adama University)

M.A Degree In Development Management & Policy (From Addis Ababa University /College of Business & Economics/)

Training Certificate On “Advanced Customer Services “(From Action Consulting Plc)

Training Certificate On “Advanced Customer Services “(From Tiruminch Training center)

Training Certificate On “Business Management “From Addis Ababa Chamber Of Commerce)

Training Certificate On “Business Communication “(From A.A Chamber Training Institute)

Training Certificate On “Leaderships & Management “From Tiruminch Training center)

PC Diploma In computer Software application (From Grace Computer Training Center)

Driving License(3rd Grade/ valid)

4. Work Experience

Worked as customer support Staff (March 08, 2006- July 30, 2006) In Waryt Mulutila International Plc

Worked as Acting Customer Support & Sales Coordinator (From August 01, 2006- Sep. 30, 2006 In Waryt Mulutila International Plc.

Worked as Customer Support & Sales Coordinator (From Oct. 01, 2006- Feb. 28, 2007 In Waryt Mulutila International Plc

Worked as Adama Furniture Branch Head (From March 01, 2007-May 31, 2008) In Waryt Mulutila International Plc

Worked as Acting Manager of Adama Branch (From June 01, 2008-July 31, 2008 In Waryt Mulutila International Plc

Worked as Manager of Adama Branch (Aug. 01, 2008- Feb.29, 2012 In Waryt Mulutila International Plc

Worked as Deputy sales Manager(March 01,2012 - Feb 29/02/2015) In Waryt Mulutila International Plc

Worked as Marketing Manager (from March 01, 2015- November 31,2015) In Waryt Mulutila International Plc

Worked as Sales Manager ( from December 01,2015-Agust 14,2017) In Waryt Mulutila International Plc

Teaching some Management, Administration and Business courses in some colleges

Now working as General Manager in one Merchandise company/plc ( from August 15,2017- present)

5. References:

1. Addis Ababa University College of Business & Economics: +251-***-**-****

2. Adama University Enrollment & Examination: 022-***-**-**

3. Ato Amanuel Alemayehu Associate Professor; Addis Ababa University: 091*-**-**-**

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