Customer Service Warehouse Operations
Resume:
Mohamadou Lamine Gakou
Philadelphia PA, *****
************@*****.***
Objective
Hardworking and dependable professional with experience in hospitality, restaurant service, and warehouse operations. Strong ability to work in fast-paced environments, provide excellent customer service, and maintain efficiency in food handling and logistics. Education
Cathedral High School – Dakar, Senegal
Work Experience
Radisson Hotel Dakar, Senegal, (May 2020 – March 2023)
- Provided exceptional guest services, ensuring a welcoming and comfortable stay for hotel guests.
- Assisted with front desk operations, check-ins, and customer inquiries.
- Maintained cleanliness and organization of hotel rooms and public areas.
- Coordinated with housekeeping and maintenance teams to address guest requests efficiently.
- Assisted in event setups and catering services for hotel functions. Al Sham Restaurant Philadelphia PA, (June 2023 – February 2024)
- Greeted customers and took orders accurately, ensuring high-quality service.
- Prepared and served food according to restaurant standards and safety regulations.
- Managed cash register operations, processed payments, and provided change.
- Maintained cleanliness of dining and kitchen areas, following health and safety guidelines.
- Assisted in stocking supplies and coordinating with kitchen staff for smooth operations. Sun Basket Warehouse – New Jersey (March 2024 – January 2025)
- Packed and prepared frozen food products for shipment, ensuring accuracy and efficiency.
- Followed safety guidelines for handling perishable items and maintained proper storage conditions.
- Operated warehouse equipment and assisted with inventory management.
- Worked collaboratively with team members to meet daily production goals.
- Maintained a clean and organized work environment to ensure smooth operations. Skills
- Customer service and hospitality
- Food handling and preparation
- Warehouse operations and inventory management
- Strong teamwork and communication
- Ability to work in fast-paced environments
- Attention to detail and problem-solving
- Multilingual
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