Pamela Wheeler
Fremont, Ohio **420
Cell: 702-***-****
**********@*****.***
Objective
To obtain a position that will allow me the opportunity to use my experience and expertise to help me to grow with a company.
Experience
Morley Companies-Remote CSR- November 2021-May 6 2022
* Processed recalls for lemon vehicles, corresponded with customers via Emails and telephone, formulated buy back offers, gathered documents from customer Wheels Deals Car Audio-Manager/Owner May 2012- June 2020
* Daily operations including AR/AP, sales, quotes, purchasing
* Inventory control / supply ordering
* Shipping / receiving.
* State Alcohol Detection System Training
JS Products-Customer Service Specialist July 2011-May 2012
* Order retrieval processing through phone / internet /EDI / fax
* Team management of company website
* Inventory control
*Frequent training on new products
* UPS/USPS/ FedEx shipping, Amazon order retrieval / processing and escalations
* Accounts specific web order processing
Nursecore-Payroll/Biller/Collections Manager November 2008-July 2011
* Processing weekly payroll.
* Billing to insurance companies including Medicaid, Medicare, WC
* EDI invoices, pre-authorizations/ benefits / eligibility verification
* Collection / AR.
Encore Plastics-Customer Service Account Specialist March 1999-May 2007
* Contact for existing / potential customers
* Order Entry via EDI / internet / SPS Commerce,
* ASN / freight claims / returns / escalations
* Oversee/follow-up the shipping of product
* Inventory management / Inter-company transfers
* Sales leads, sample preparation
* Create shipping labels / control numbers.
* Wal-Mart Account Specific / Wal-Mart Retail-Link experience
* Lowes Account Specific
Education
Monroeville High School- Monroeville, Ohio
Graduate 1985
Skills
* Great Plains Dynamics * Stafpak * QuickBooks * EDI transmissions
* Experienced with most office equipment. * Problem solver
* Quick to adapt * Team oriented
* Experienced in eBay, USPS, FedEx and UPS