Diamond N. Bascom
Rockville, MD 240-***-**** *******.******@*****.***
PROFESSIONAL SUMMARY
Results-driven Administrative Assistant with 5 years of experience support senior executives and teams in dynamic, fast-paced settings. Skilled in overseeing office operations, managing schedules, and handling correspondence with precision and professionalism. Known for exceptional multitasking abilities, problem-solving skills, and a strong commitment to maintaining confidentiality. Excellent communicator with a focus on fostering smooth and efficient office environments.
PROFESSIONAL EXPERIENCE
Zwicker & Associates, P.C, Gaithersburg, MD
Administrative Assistant December 2023 - Present
Provided administrative support to four attorneys by managing calendars, travel, court appearances, and client meetings
Managed office supplies and inventory, overseeing ordering and budgeting to keep operations running smoothly while reducing overhead cost by 10%
Developed and maintained spreadsheets and databases for project tracking, budget management, and performance metrics ensuring data accuracy and easy access for cross functional teams.
Legal Assistant February 2023- December 2023
Assisted in e-filing documents with state and federal courts, ensuring compliance with court rules and deadlines
Attended and took detailed notes at client meetings, depositions, and court hearings to support attorneys in case strategy
Collaborated with senior paralegals and legal teams on complex litigation cases, providing support to streamline processes and improve case outcomes
Handled confidential client communications, ensuring discretion and adherence to privacy standards and regulations
Potomac Valley Orthopedics, Olney, MD
Administrative Assistant June 2021- February 2023
Streamlined the invoicing process, reducing processing time by 25%
Supported the team with day-to-day administrative tasks, including answering phones, scheduling appointments, and maintaining office equipment.
Improved customer satisfaction scores through prompt responses to inquiries and issue resolution
Supported the recruitment process by coordinating interviews and facilitating the onboarding of new employees, ensuring a smooth transition into the organization
Desk Assistant May 2019- June 2021
Managed patient scheduling, efficiently coordinating appointments, follow-ups, and medical procedures
Verified patient insurance information, ensuring accurate data entry for billing
Processed patient intake forms, ensuring complete documentation and preparing patients charts
Managed office correspondence, including faxing, emailing and mailing documents
Law Offices of Steven H. Dorne, Rockville, MD
Paralegal Intern May 2022- July 2022
Prepared and organized discovery materials, including interrogatories, request for production of documents, and subpoenas
Drafted legal correspondence, including letters to clients, opposing counsel, and court personnel, ensuring professional tone and adherence to legal standards
Coordinated scheduling of appointments, court hearings, and depositions, ensuring timely preparation and compliance with deadlines
Landsman Law Group, Rockville, MD
Legal Assistant Intern December 2022- February 2023
Assisted attorneys in case preparation by conducting legal research, drafting legal documents, and summarizing case files for efficient case management
Assisted in reviewing contracts, and leases, and identifying key issues and ensuring accuracy
Maintained up-to-date knowledge of legal terminology, court procedures, and filing systems to support attorneys and paralegals effectively
Professional Achievements
Coordinated a company-wide event for 150+ employees from all over the US
Assisted in the successful launch of a new office location, contributing to office design, overseeing logistics, equipment setup to ensure minimal downtime
Reduced overall operational expenses by 13%, through strategic cost-saving initiatives, including vendor negotiations and optimizing resource allocation
EDUCATION
Bachelor of Science in Criminal Justice, Minor in Business Administration
Bowie State University – Bowie, MD
08/2018 – 12/2023
SKILLS
Microsoft Office Suite
JavaScript
Adobe Pro
Legal research & analysis
Google Workspace
CRM (salesforce, HubSpot)
Trello
Data entry
Clio, MyCase, TrialDirector
Vendor management
Legal compliance
E-filing