Team Member Office Manager
Resume:
Sheri Flood
Customer Service
Office Manager
Accounting
Sheri Flood
**** **** ***** ********, ** 76048
*************@*****.***
ㅡ
Skills
Strong organization skills, Active listening skills, Seasoned conflict
resolver, Courteous demeanor, Energetic work attitude,
Solid team member but self motivated as well.
ㅡ
Experience
The Law Firm of WIlliam Walsh / Office Manager-Receptionist
08/2021 - Present
Office Manager:
Manage client accounts through a timekeeping software portal.
Monthly email correspondence to clients regarding their billing status. Meet with clients to review invoices and resolve billing issues. Entering payments and invoices into Sage, Processing payments from clients.
Collect and review timesheets to process payroll.
Entering payroll in the portal. Scanning in and Maintaining employee supporting documents for HR and Payroll.
Handle direct deposits for employees.
Manage the bank accounts and transfer money within the accounts. Utilize the online banking portal.
Review and scan all documentation for bank accounts.
Make bank deposits daily into the accounts.
Operate and take credit card/debit card payments through Authorized Net.
Paying Vendors for monthly services and Utilities.
Insure payment to the IRS for 1040 and 941 in a timely manner.
Mediate between Owner and CPA regarding tax returns and filings.
Creating and keeping current Excel Spreadsheets for Accounting purposes that reflect monthly and yearly budgets and monthly and yearly Overhead as well as income.
Interview and hire employees. Train all administrative employees.
Take phone calls and respond to emails regarding outside services.
Order supplies for the entire staff.
Secretarial duties which require the use of Microsoft Word, Excel Spreadsheets, and scheduling of travel for office personnel.
Scheduling IT services when needed for the office.
Receptionist:
Greeting potential clients, phones, filing, Mail (certified and overnights). Scanning documents, Faxes, Dropbox, and Docusign. Assembling client folders, Saving and creating Client folders. Correspondence via email with Clients, Attorneys,and CPS.
Doing intake and contracts. Managing the calendar. Setting up appointments and moving appointments as is necessary.
Ordering office supplies, Setting up Zoom Meetings.
Reason for Leaving: Owner is retiring.
KP Staffing / Recruiter
02/2021- 08/2021
Setting appointments with new applicants, checking references and employment history, drug testing, communications with applicants by phone and through email and text, posting ads to Facebook and job sites. Working in portals to record applicant
Information, phones and front desk.
Reason for leaving: temporary job.
Joshua Christian Academy/ Second-Grade Teacher
08/2015 - 02/2021
Implementing and executing the set curriculum for Second-Grade.
Researching and customizing curriculum for students with learning differences.
Customer relations with parents to resolve conflict and promote unity. Setting up Video Conferences and creating video lessons for student instruction.
Reason for leaving: Relocating to Granbury
Mouser Electronics/ Customer Service Representative
03/2013-03/2015
Communicating with customers by phone and email correspondence.
Purchase Order Entry and Weekly Open-Order Reports.
Cross-training on CustomerQuotes and Admin Tool.
Daily Product training.
Completing daily requirements set forth by the Supervisor.
Reason for Leaving: Needed better pay
Trinity Forge Inc./ Customer Service Representative
05/2010 - 03/2013
Contact with customers by email and phone.
Managing Assigned Accounts.
Accessing customer websites and portals to maintain orders and ensure prompt delivery.
Scheduling steel shipments and updating Steel Reports.
Order entry.
Answering multi-line phone systems to manage incoming and outgoing calls.
Dispersing faxes and ordering all office supplies.
Reason for leaving: Company was sold.
ㅡ
Education
TCC South Campus
08/1984 - 08/ 1988
Music Major/ English Minor.
South Grand Prairie High School
08/ 1980 - 05/ 1984 (Graduated)
Music and English related classes. .
ㅡ
Contact this candidate