Program Manager Management

SUBHASH DULANI, MMS, PMP

********@*******.*** 510-***-**** linkedin.com/in/subhashdulani/

Program Management Strategic Planning Vendor Management Compliance & Audit PROFILE

Proven leader in program management with over 14 years of experience driving multimillion-dollar digital transformations across diverse industries including retail, telecom, and healthcare. Specialized in strategic planning and compliance, consistently delivering operational excellence and regulatory adherence for global projects. Known for optimizing processes to increase efficiency and revenue, with a track record of achieving substantial growth through astute vendor management and innovative technology solutions. AREAS OF EXPERTISE

Program Management Digital Transformation Project Management Strategic Planning Vendor Management Compliance & Audit Agile Methodology Contract Negotiation Change Management Regulatory Process Human Capital Management (HCM) E-Commerce Data Migration Financial Forecasting Customer Service Mergers and Acquisitions EXPERIENCE

Principal Program Manager November 2021 - December 2024 Oracle

● Streamlined realm operations, achieving 235% realm expansion growth in FY24 versus FY23 with a 97% increase in engineering efficiency by automating processes.

● Spearheaded tenancy migration initiatives, partnering with product managers to strategize and execute comprehensive migration plans.

● Led compliance management, overseeing audit requirements for 57,000+ customers in 47 countries, and ensured adherence to SOX, HIPAA, SOC1, and SOC2 standards.

● Directed development and delivery of a customer-facing audit documentation platform, enabling the upload of Oracle Cloud HCM and SaaS documents for audit.

● Orchestrated the deployment of applications for Government and DOD regions, facilitating FedRAMP and JAB compliance. Senior Program Manager (Contract) January 2021 - September 2021 Microsoft

● Oversaw requirements and planning for Trade Due Diligence, ensuring compliance with export/import and trade regulations.

● Spearheaded SharePoint migration and consolidation for 42 sites, conducting gap analyses and ensuring data integrity.

● Led change management for the implementation of a unified trade ticketing system for the International Trade and Tax team.

● Directed SOX compliance, security, and audit reviews, maintaining high standards for Microsoft’s export business. Senior Program Manager April 2017 - April 2020

Panasonic Avionics

● Led a $24M global digital transformation of ERP systems, streamlining Supply Chain and MRO processes.

● Implemented strategic planning for online transformation, projected to yield over $250M in revenue growth.

● Analyzed and procured hardware for a $5M project, supporting 19,000 users globally across 176 locations.

● Partnered with repair leaders to enhance capacity planning, achieving $1.8M savings and $9.8M revenue increase.

● Managed compliance ensuring 78% reduction in SOX issues, setting up an E2E program for consistent improvements. Senior Program Manager December 2012 - April 2017

Wipro

● Led productivity improvements and reduced timeline for fulfilling customer resource demands resulted in $90M (18%) revenue growth and saved 35% of management time, ultimately enhancing the customer experience.

● Established a comprehensive resource strategy, including vendor selection processes, onboarding, and staff transitions.

● Responsible for the end-to-end management of resource strategy and vendor selection using market analysis, vendor performance, and contract-to-revenue recognition across over 25 vendor companies.

● Instituted a Rapid Contracting Expansion (RCE) change management framework, which improved productivity, reduced delivery timelines, enhanced the customer experience, and increased revenue by $90M in 2016.

● Negotiated and maintained a portfolio of supplier contracts to optimize costs and service levels. Senior Program Manager

Alyeska Gas & British Petroleum

● Led the upgrade and migration of over 450 custom applications, coordinating 10+ technical teams and impacting 4,200 users.

● Executed a seamless transition from Windows XP to Windows 7 and Office 2010, utilizing a dogfooding/pilot approach.

● Migrated RSDB applications and databases from Windows Server 2003 to Windows Server 2012, boosting system performance.

● Streamlined the migration process, minimizing disruptions to production systems and maintaining high operational efficiency.

● Collaborated with cross-functional teams to ensure smooth integration of new systems, enhancing overall productivity. Senior Program Manager August 2012 - December 2012 Walmart

● Spearheaded the digital transformation of Global Workforce Planning, enhancing associate self-service capabilities.

● Led E2E project management, coordinating third-party resources for successful deployment and production rollout.

● Conducted comprehensive feasibility studies for infrastructure management, optimizing resource utilization.

● Implemented strategic scheduling and infrastructure management, improving workflow efficiency and reducing costs.

● Optimized existing processes by integrating project management methodologies with digital transformation initiatives. Senior Program Manager March 2012 - July 2012

T-Mobile

● Rolled out innovative pre-paid plans, enhancing customer options for minutes, data, and text refills.

● Managed go-to-market strategies, integrating marketing, supply chain, logistics, and OEM management for seamless execution.

● Orchestrated stakeholder management, optimizing project delivery through effective communication and collaboration.

● Directed packaging, distribution channels, and forecasting efforts, ensuring timely and efficient product availability.

● Oversaw compliance and regulatory frameworks, aligning project deliverables with legal and federal standards. EDUCATION

Master of Management Studies (MMS)

Symbiosis Institute of Business Management

Bachelor of Science (B.Sc.)

Ravi Shankar University

CERTIFICATIONS

Project Management Professional (PMP) Certification, Project Management Institute (PMI) Scrum Master Certification

Project Management Certification, University of Washington Software Product Management, University of Washington Diversity and Inclusive (D&I) Certification

TECHNICAL SKILLS

ERP Systems Oracle Applications Microsoft SharePoint Windows Server Migration Business Intelligence Tools Database Management Network Security Cloud Computing Risk Management Regulatory Compliance Process Automation Project Lifecycle Tools SaaS Platforms Software Development Life Cycle (SDLC) IT Infrastructure Information Security

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