Misty Roberts
Douglasville, GA *****
770-***-**** - *****************@*****.***
Professional Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Skills
Self-motivated
Customer Retention
Microsoft Office
Multi-tasking strength
Verbal/written communication
Inventory Tracking
Attention to Detail
Typing skills, 35 wpm
Data Entry
Medical Coding/Billing
POS Software
Medical Records
Work History
07/2024 to Current Volunteer Medical Coder
Team fEMR- Remote
Assigned medical codes ICD-10-CM and CPT codes to a refugee camp on the U.S. Mexico border
Performed data entry using spreadsheets on Google Docs to enter codes and document data
Obtained data using coding encoder software such as Epic and 3M
04/2009 to Current
Center Core Sales Lead
Kohls Department Store – Douglasville, Ga
Trained, coached, and mentored new sales associates for maximum performance.
Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
Used POS system to process sales, returns, online orders, and gift card activations.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Increased sales and customer satisfaction through personalized servicing.
Exceeded sales targets consistently through proactive prospecting, relationship-building, and closing deals with over 15 years experience
Informed customers of promotions to increase sales productivity and volume.
Contributed to team objectives in fast-paced environment.
Promoted conversion of casual shoppers into customers through loyalty programs and credit card applications on average 5.3% daily
03/2023 to 04/2023
Healthcare Practicum
East Cobb Rehabilitation and Nursing Center – Marietta, Ga
Effectively obtained 80-hour completion of a hands-on practicum course with the Medical Director
Gained knowledge of registration to record the completion process of a patient/resident using computer systems
Assisted in filing patient records on paper and electronically and received training on insurance verification
Education
04/2023
Associate of Applied Science: Health Information Technology
DeVry University - Naperville, IL
Basic Medical Terminology, Introduction to Health Services and Information Systems,
Health Information Processes with Lab, Health Information Fundamentals Practicum, International Classification of Diseases Coding I and II with Lab, Current Procedural Terminology Coding with Lab, Legal and Regulatory Issues in Health Information, Data Applications and Healthcare Quality with Lab, Health Insurance and Reimbursement, Health Information Practicum Capstone, RHIT Certification Preparation
GPA 3.9/4.0 with Honors
National Society of Leadership and Success Member
Certifications
10/2023
RHIT Certified through AHIMA