DOMINICK BRESCIA
Middle Island, NY *****, 631-***-****, ************@*****.***
PROFESSIONAL SUMMARY
Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. SKILLS
Public Speaking Pre/Post Sales Support Business Development
Project Management Technical Writing Task Prioritization
Quality Assurance Analytical Thinking Time Management EXPERIENCE
Applications Engineer November 2023 – August 2024
Power Device Corp., NY Bohemia, NY
Championed technical support requests and pre-sales consultations to bolster sales efforts
Devised an SSPC product road map to bridge the gap between Q&A for Onboarding and Training efforts
Trained reps and customers on design theory and actual applications through Webinars
Initiated company Newsletters to publicize new products and designs, which supported Sales efforts
Project Managed in-house efforts to ensure on time deliverables for the Fox Cub Recon. program
Developed and Managed an Action Plan with deliverable metrics for the RS-25 Space Engine program
Authored and Managed both new and existing SSPC Hardware/Software Product Manuals Benefits Consultant April 2011 – November 2023
Aflac, NY Holbrook, NY
Autonomous Prospecting and Networking which lead to 50% Annual Growth just from referrals
Won awards and Rookie of the Year recognition for creating new clients in specified periods of time.
Created continuous growing Book of Business with yearly renewals
Effectively Managed my Book of Business including handling clients’ ever changing needs and initiatives
Built and Nurtured relationships with Business Owners, CEOs, HR leads, and various stakeholders
Provided supreme customer service with hands-on support for Claims and Questions
Proficiency in business submittal through multiple platforms including video programs.
Lead training meetings to colleagues to achieve better Prospecting, Relationship Building and Client Satisfaction results.
Created Marketing pieces to assist efforts for generating Industry and various company interests. Quality Assurance Engineer May 2008 – August 2010
DRI Relays, Inc. Hauppauge, NY
Improved adherence to QA standards (i.e.: AS9100, MIL-STD-883, ISO9001) with quality audits.
Communicated across departments to review project status and implement improvement initiatives.
Developed Standard Operation Descriptions and Work Descriptions for training on new standards.
Met project scope and delivery targets with effective planning and scheduling of testing strategies.
Diagnosed problems and determined solutions in collaboration with field team members and customers.
Established reliability by analyzing and writing Test Standards and Procedures. Applications Engineer
DRI Relays, Inc. Hauppauge, NY
January 2001 - May 2008
Provided support and training to the Sales Dept. to improve department TAKT time.
Lead the design of various customer projects with electric devices.
Conducted training seminars and workshops for company distributors and worldwide customers.
Designed, developed, and tested applications in alignment with company coding and quality standards.
Documented project-related expertise to build knowledge base for implementations.
Built product deliverables according to SCDs and escalated technical design or specification issues.
Determined feasibility of proposed designs within time and cost constraints. EDUCATION
Professional Sales Certificate: Business Sales
Dale Carnegie School of Sales, Hauppauge, NY
Bachelor of Engineering: Mechanical Engineering
Stevens Institute of Technology, Hoboken, NJ
Engineer in Training (EIT) Certificate: Engineering New Jersey Fundamentals of Engineering, Wayne, NJ
October 1998
December 1994
May 1994