Security Specialist Customer Service
Resume:
Tauhid “Ty” McNish
Los Angeles, CA
Email: *************@*****.***
SECURITY SPECIALIST
PROFESSIONAL TRAINING/EXPERIENCE
Executive Protection
Driver/Travel Security Analyst
Workplace Violence Mitigation/De-escalation
Defensive Tactics
Corporate, Event, Hotel, Estate Security
Tactical Emergency Casualty Care/CPR
EDUCATION
UNIVERSITY OF PHOENIX
GARDENA, CALIFORNIA
Bachelor of Science in Business Administration
CERTIFICATIONS/TRAININGS
CERTIFIED PROTECTION SPECIALIST – Pacific West Academy (2022)
RECRUITING, HIRING, AND ONBOARDING EMPLOYEES CERTIFICATE - University of Minnesota (2019)
LEAN SIX SIGMA YELLOW BELT (2022)
PROFESSIONAL EXPERIENCE
Jan 2023-Present S&S LABOR FORCE DBA JRM SECURITY Security Specialist
Provides perimeter and internal security for events, conventions, conferences.
Executive, celebrity and VIP close protection services.
Nov 2022-Present ADVANCED SECURITY CONCEPTS Security Specialist
Patrol property for evidence of breaches, monitor perimeter alarm systems and fire life safety systems.
Conduct daily physical hazard inspections.
Assist property owner with package/mail retrieval and miscellaneous customer service tasks.
Sep 2022-Nov 2022 PACIFIC WEST ACADEMY Certified Protection Specialist Program
Security detail planning and execution including advancing locations frequented by clients; surveillance and counter surveillance techniques, armed reaction drills in high threat situations.
Analysis of human behavior patterns, pre-event indicators and techniques that contribute to the prevention of aggression at the earliest level.
Hand gun shooting tactics under stress-based scenario-training using UTM and live munitions, and medical care for civilians in tactical environments.
Feb 2020-Present RELODE, LLC Talent Advisor (Remote/Contract)
Identifies qualified candidates using proprietary database, Boolean, LinkedIn, personal networking, and alternative recruiting/sourcing tools, techniques, and methods.
Screens resumes and interviews candidates with special consideration given to candidate work history, psychology, and organizational fit to determine alignment to open positions.
Has built and maintained professional relationships with industry contacts to gain knowledge of potential needs, referrals, and sales leads.
Feb 2021-May 2022 NATIONAL NOTARY ASSOCIATION Customer Service (Remote)
Subject matter expert North American notarial law specializing in best practices, policies, procedures, and standards of care.
Provides customer service by providing answers to member inquiries via call center hotline.
Creates and maintains electronic records through GUI and NICE CXone client management systems.
Sep 2016-Dec 2019 UNITED STATES ARMY RESERVE Program Manager
Managed Command Foundry Training Budget of $1.7 million and Unit Personnel Security Programs using Lean Six Sigma processes to maximize resources; managed 3 reports as section NCOIC.
Distributed Funding through Foundry Fiscal Budget for Command of 20,000 service members.
As Unit Security Manager, supported Command and Staff by providing timely, objective, independent analysis regarding security clearances, background investigations, and access to classified material in accordance with accepted policies, procedures and regulations.
Dec 2015-June 2016 EMERALD HEALTH SERVICES Recruiter
Performed full-cycle travel nurse recruitment; utilized applicant tracking system, compliance database, digital media, product development, and recruiting best practices for successful placement of candidates leading to $10,000 per month in revenues.
Identified and maintained a candidate pool of over 350 potential candidates with varying specialties and qualifications with the healthcare industry.
Maintained records, and reports in eRecruit Recruiting Management System, as well as MS Excel (V-Look Ups/Pivot Tables) to track applicant status, and available positions.
July 2014-Nov 2015 ENTERPRISE RENT-A-CAR Assistant Branch Manager
Led branch activities, managed 3 reports, operations and training of personnel resulting in top 5 branch sales in region.
Executed and managed daily business development activities including inside and outside sales calls, client visits, and marketing strategies to generate branch business leading to 30% increase in monthly revenues.
Earned 9 consecutive Champions Sales Club (formerly Sweet 16) qualifications and Elite Sales Marketing Team qualifications.
March 2012-Nov 2013 UNITED STATES ARMY RESERVE All-Source Data Analyst
Deployed to Kandahar Air Force Base Afghanistan, in support of Operation Enduring Freedom (OEF), December 2012-September 2013.
Compiled, maintained and analyzed historical data in Top Secret database for briefing senior command on potential threats to logistics and force protection.
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